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“Spring break!” 3 of 5 stars
Review of Baymont Inn & Suites Gatlinburg On The River

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Baymont Inn & Suites Gatlinburg On The River
2.0 of 5 Hotel   |   293 Parkway, Gatlinburg, TN 37738 (Formerly Comfort Inn On The River)   |  
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Ranked #22 of 88 Hotels in Gatlinburg
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471 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Gatlinburg
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 28, 2014

Room was OK. can hear the river which is soothing. Hot breakfast was great and saved time. Location off the main drag which is quieter.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shreveport, louisiana
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed April 21, 2014

First of all, I must say we were placed at this property by Bluegreen Vacations - having been told that we were staying in a four star property.This was definitely not the case but that is another issue with Bluegreen Vacations. Room was very dated but did have a refrigerator and microwave - we used the refrigerator and appreciated that. The balcony was nice but it was too cool to sit out there but the view of the river was a bonus. We decided to make the best of our four night stay. We came back from town the second night we were there and the door to our room was open - that was frightening. However, nothing seemed to be missing and we got ready for bed.
We had notified the front desk of the door being open when we arrived back. When we pulled the cover back on the bed, it was apparent that someone had been in the bed - it was very rumpled and we found a dirty sock in the bed - freaked me out - talk about creepy. We again notified the front desk and told them we wanted to be moved - we were given a room about four doors down and had to pack up all of our stuff and move to a new room. After reading about the hotel further, I think it would have been awfully nice after this problem for them to offer us one of their suites with fireplaces as we were there during a very cold time in April (with snow). Nothing else was said to us about this experience and we stayed our four nights. I could never recommend this property to anyone.

  • Stayed April 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Gatlinburg On The River

Address: 293 Parkway, Gatlinburg, TN 37738 (Formerly Comfort Inn On The River)
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 88 Hotels in Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Gatlinburg On The River 2*
Number of rooms: 69
Reservation Options:
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Also Known As:
Comfort Inn On The River Hotel Gatlinburg
Comfort Inn Gatlinburg
Gatlinburg Comfort Inn

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