We have stayed with Mountain Rentals on four different family vacations, ranging from 1998 to 2006. We've never been disappointed! Every time we took advantage of their weeklong package that includes a free night. Three times we stayed in a TimberRidge Cabin, and one time we stayed over on Ski Mountain by Ober Gatlinburg.
The only 'issue' we ever had was the chalet over on Ski Mountain. We preferred the more secluded and rustic cabins in Timber Ridge, so it just wasn't our taste. This particular rental had a home riiight next to it, so that was a little disappointing.
The last time we stayed (Black Eyed Susan), we had some bugs in the basement. The office sent a staff member very quickly to spray for bugs. Granted, we still had some, but it happens. If you freak out every time there's a bug in your house you need help.
Overall, we would absolutely stay with Mountain Rentals again. Their cabins are a GREAT value, and there are so many different cabins to choose from. The website portrays the cabins very accurately. Make sure to go on the website, look through the photos and the virtual tour, and if you have any questions about what's near the cabin, construction, whatever, call the office and ask. Don't just hope for the best and then be upset because YOU didn't make the effort to find out what you were booking.
If you like a more secluded and rustic cabin, look for Timber Ridge cabins. They're made from hi...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.