This location is a bit off the main strip in Gatlinburg but it is close enough that you can walk to everything. It is right at the beginning of town. We did have to wait an hour and a half past check-in time for our room to be clean. They said that they were 100% booked the night before. We really only booked the room for sleeping anyways, so that didn't bother us, because they offered us a parking pass so we could start enjoying downtown while we waited. We had a smoking room since it was the only kind available... it smelled smokey obviously but we were prepared with air freshener so it was no big deal. It's not the nicest hotel but it's also not the worst. When we go to Gatlinburg we do not spend much time in our hotel so as long as we have a clean place to sleep in a decent location we are pleased. Front desk staff was also very kind and helpful. We only live a few hours away so we usually stay in a different hotel each time unless we find one that we really like. We probably won't stay here again unless we have a really good deal because we have stayed at nicer properties in the area in the past.
This property is built on a hill, so if you are planning to walk to and from the hotel and you have...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thanks for your feedback. We do apologize for your having to wait to check-in. However, if there is one rule for dealing with hotels, it is this: don't rush Housekeeping!
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Since you mentioned the two buildings, this would be a good time to underline the fact that the rooms on the front of the lower building have a great view of the mountains, almost literally across the street. These rooms are also great for watching Gatlinburg's parades as is the sun deck below them, above the office.
We hope that you will reconsider and come back and stay at Howard Johson's in Gatlinburg again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.