We were suckered into a time-share "sampler" with Bluegreen after sitting through their "1-hour" sales pitch (turned into more than just 1 hr). Thank GOD we didn't buy into this God-awful timeshare. We came to Mountainloft in Gatlinburg because there was no week-long availability at any of the other resorts. Unfortunately, they only had a standard 1-bedroom "villa" at Mountainloft. We had to take what we could get because we only have a couple months left to use up 13,000 points (we've had these points for almost 2 years). Ok, on to the review of this less-than-luxurious place...... When we arrived at Mountainloft the front desk person was working alone and had way too much going on so she couldn't sufficienty attend to us, though she was a nice person, she was way to busy. We asked for an upgrade, so she handed us a key that worked in two different units. She told us we could pick the unit we liked better. We went into the "Deluxe" unit first - "Deluxe" means that it is bigger than the standard 1-BR. It was not clean. The bed was all disheveled and there were dirty towels on the floor and in the bathtub. Yuck. There was also a weird smell in the room, sort of like bleach and chemicals and mustiness. We went to the other room and the key didn't work. We went back to the front desk and told her we'd take the room that is clean. It was already 10pm and we just wanted to relax. Our room was in the bottom floor of building 4, very much like a dungeon. It was very small and cramped, but at least it was relatively clean. The bathroom floor tiles had ZERO grout and you could see all the dirt and grime in between the tiles. The bathroom vanity has water damage at the bottom and the wood is discolored and rotting and the vanity door was warped and falling off. The walls of the bathroom have some gross outdated yellow popcorny looking wallpaper stuff that is bubbled up in places. The bathroom and kitchen are circa 1990 and have never been updated. There was a fake plant in the bathroom that was covered in dust. Why bother putting a nasty looking dusty plant in an outdated bathroom? The dining room table was crammed into the living room up against the sliding glass door. The screen door was falling off and the green painted metal railing on the patio was all peeling and rusty. The patio was is on the same level as the pool where we get to see the unmatching, falling-apart deck furniture. We were also laughing at the wild green onions that are about 3 feet tall around the flower bushes, along with the clusters of weeds among the mulch and landscaping. We also had a good chuckle about the lifeguard sign that was laying in the bushes. We didn't expect luxury, but this place is pretty bad. We considered paying $119/night down the street at the Hilton, but decided to tough it out at Mountainloft since we already paid for for this scam 2 years ago. I would not recommend this place AT ALL. Pictures will be forthcoming.....
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- Also Known As:
- Mountainloft Resort Gatlinburg
- Mountainloft Hotel Gatlinburg
- Mountain Loft Resort Gatlinburg Tn