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“1250 Mountain Splendor” 5 of 5 stars
Review of Chalet Village

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Chalet Village
1441 Wiley Oakley Drive, Gatlinburg, TN 37738   |  
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Hotel amenities
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arkansas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“1250 Mountain Splendor”
5 of 5 stars Reviewed August 6, 2013

I can't say enough good things about the chalet/cabin we stayed in Aug. 1-5. The view is breathtaking!! The bed is really comfy, everything worked perfectly(wifi, tv's etc), so clean it seemed brand new. We had an exciting encounter with a bear coming on the deck one afternoon-- we went inside quickly!! He and another bear were back the next morning but they stayed on the ground this time. As other reviews have mentioned the driveway is extremely steep and it does a hairpin curve before you get to the top. But that high in the mountains, you have to expect the steep roads, etc. The staff at Chalet Village was very helpful with directions, questions, suggested easy trails (we are in our 50's) etc. One more thing, you can sit on any one of the three decks on this property and watch the sky tram "Ober Gatlinburg" take people into town and back. Such a fun trip and good memories were made:)
,

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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392 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Greer, South Carolina
Top Contributor
165 reviews 165 reviews
23 hotel reviews
Reviews in 45 cities Reviews in 45 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed August 5, 2013

We are relatively inexperienced in Gatlinburg rentals as this was only our second trip. We rented a super cabin in downtown the first year and while the cabin and location were great it lacked a great view and also lacked access to a pool. So we went to Chalet Village and got both.

Unfortunately for us the original rental was damaged in a fire in late May and we ended up in a substitute cabin for our July vacation. 937 Wiley Oakley "All about the view" certainly had that and also access to the three Chalet Village pools. So we got what we wanted there but the substitute was smaller, cheaper and less well appointed than the original rental

To their credit they offered us a full refund but late in the booking season we opted to stay put. The substitute was nice enough. A bit dated, a bit worn, and a bit less than e really wanted in terms of modern appointments.

But we had a good time and I would recommend the booking company and the area.

One word of advise. We got robbed on the morning we checked out. Stolen from a unlocked car that was being packed were a Nintendo DS handheld game and a portable GPS system. The thief we know now was cruising around with a kid in the car looking for this scenario. When our son-in-law went back inside the thief cleaned the unlocked car of easy to grab items. He was probably there for 30 seconds and when he left he left both doors of the Escalade open.

Shane on us for feeling safe and secure in the secluded area.

We would not go back to this cabin (not right for us) but we would try the company and area again.

Room Tip: Book early...
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  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 3, 2013 via mobile

This was our second trip to TN. Our first trip was horrible bc of our cabin. But our stay here was clean. Super clean!!! Great view, peaceful, got to see a bear. Close to hiking, downtown, great food downtown. I LOVED IT. We will be back without a doubt. Stayed from July 29- Aug 2. Thanks Lesley D

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Delta, Mississippi
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 30, 2013

My family (mom, dad, aunt, husband and toddler) stayed in one of the Chalet Village properties. We loved our chalet. You could not have asked for a better place to stay! It was just the right size, squeaky clean, beautiful view, quiet, comfortable beds, had all the amenities you could ever need and was still a very short trip to all the action in Gatlinburg. I will definitely use Chalet Village again on our next Gatlinburg trip!!

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 29, 2013

Me and my family stayed hear doing the summer and it was great we loved everything about it and the people at Chalet Village are so nice and helpful we didn't want to leave the cabin it felt just like home having everything there that you will need we will defiantly be back next summer!!!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 28, 2013 via mobile

The cabin we stayed in, on Nordic circle, was VERY outdated and in desperate need of updating. The cabin has 4 levels. The top floor was a loft style, with a bedroom, full bath, and a den with a daybed including a pull out trundle underneath. On the second floor were 2 bedrooms, a full bath, the kitchen/dining area and a living space. The 3 story balcony started here. The grills were dirty and so were the picnic tables. The decor was poor, very unattractive. Updated appliances, but poor furniture and the floors were in need of repair. The third floor consisted of 3 bedrooms, a full bath and a living space, and also the second level balcony. The picnic tables were dirty here also. The carpet was gross, and the bathroom was dirty. Bugs galore! The bottom floor was by far, the most repulsive. This floor had the bottom balcony with, you guessed it, dirty picnic tables; a pool table, the washer/dryer, another fridge/small outdated gross sink, the dirty hot tub in the even dirtier sauna room, a full bath, a half bath, and 2 bedrooms. First of all, the carpet was REPULSIVE, SICKENING, I seriously could not walk on the floor without shoes. The bathrooms were SUPER outdated and in desperate need of remodel. There were bugs in every corner, spider webs, cob webs, the sliding doors were horrible, the shower was disgusting, I never felt clean, the beds were awful, I found a different kind of bug every morning I woke up!! Not to mention the smell! Like moldy, dirty socks.

Overall, DON'T STAY IN THIS CABIN! I'm sure the company has much nicer cabins. The company and the workers were nice and helpful, but they need to do serious work on 2114 Nordic circle!!!!!!!!!!!!!

  • Stayed July 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed July 24, 2013

Third time renting using Chalet Village. This year I stayed with my lovely girlfriend in Laurel's Hideaway. A long drive up but worth the drive. Amazing views. Clean and all we needed. One suggestion is the bed was a little soft. May be time for new mattress. Otherwise......NO COMPLAINTS. Check in was easy. A very very professional company. We will return again very soon.

Room Tip: A view was most important
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chalet Village

Address: 1441 Wiley Oakley Drive, Gatlinburg, TN 37738
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 53 Specialty Lodging in Gatlinburg
Price Range (Based on Average Rates): $
Number of rooms: 105
Official Description (provided by the hotel):
Luxury 1 to 8 bedroom cabins and chalets. Chalet Village has been family owned and operated since 1972 offering location and quality accommodations second to none. Our cabins are adjacent to Gatlinburg, The National park, & Pigeon Forge. We offer year round access & the perfect cabins & chalets for any vacation stay. ... more   less 
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Also Known As:
Chalet Village Hotel Gatlinburg

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