I am writing this review completely based on our experience, no influence from other reviews. The location is excellent for those who want to experience the shops, attractions and restaurants in downtown Gatlinburg. The hotel is about 1.5 blocks from the main strip - Ripley's Aquarium is right across the street once you get the Parkway. The decor and and bath fixtures are dated, but everything was clean and worked properly. there was always hot water available when showering. The beds and pillows were comfortable. The air conditioner kept the room nice and cool; my husband would say it was cold (I think that's the best sleeping temperature). The staff was courteous. We did not spend a lot of time in our room. We were there for sleeping and getting ready to hike or walk the parkway, but it was always quiet. We are looking forward to staying at this hotel again.