We stopped in Gatlinburg on our way home from St. Augustine. We love Hampton Inn and this one was no different. The beds were very comfortable! The balconies were fantastic with their views! We loved that our room had a fridge and microwave which were completely unexpected. The bathrooms were very nice.
The only complaints I have are that the cable was recently upgraded and I had difficulty getting channels, but one call to the front desk and maintenence was to my room within 2 minutes and he was very kind and knowledgable. He had it up and running in no time. Also, the bathrooms could use better exhaust fans.
Breakfast has been better at other Hampton Inn's though. There was no meat offered at breakfast, no white bread and through no fault of the employees people were rude. The eggs were pretty good and my dad loved the waffles!
I would highly recommend this hotel and their staff are fantastic! Very upbeat, friendly and helpful!