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“Hampton Inn, my first choice. This one is kind of tired.” 4 of 5 stars
Review of Hampton Inn Gatlinburg

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Hampton Inn Gatlinburg
3.0 of 5 Hotel   |   967 Parkway, Gatlinburg, TN 37738   |  
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Earn 2X HHonors Points
Ranked #11 of 88 Hotels in Gatlinburg
Certificate of Excellence 2014
Charlotte, North Carolina
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
“Hampton Inn, my first choice. This one is kind of tired.”
4 of 5 stars Reviewed October 9, 2012

I am spoiled. I admit it. I have stayed in Hampton Inns across the country, and I love them. I like the great service, I like the clean bedding, I like the free (real) breakfast. So, when I stayed at the Hampton Inn at Gatlinburg, it was a great place to stay, but it felt a bit tired and a little bit shopworn. I don’t know the hotel’s history, but I got the feeling that a hotel/motel has been on the spot for a very long time and that Hampton/Hilton converted it to the present property. Knowing that the Hilton Garden Inn is directly behind the Hampton reinforces this thought. Don’t get me wrong, staying at the Hampton Inn Gatlinburg, after seeing the other properties from the outside, was a real step up. However, compared to the other Hampton Inns we stayed in (Kingman, AZ; Warwick, RI; Dobson, NC; Raleigh/Durham, NC) this one seems kind of tired. Last but not least, the fitness center wasn’t yet built out (planned for the third floor). Going to the Hilton Garden Inn next door wasn’t what my spouse would even consider. So, it was a pleasant stay, the staff were great, it's got a fabulous location, but it's not first class.

Room Tip: Third or fourth floor on the creek side is a better choice then looking directly at the Hilton Garde...
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnGatlinburg, General Manager at Hampton Inn Gatlinburg, responded to this review, October 11, 2012
Thank you for taking the time to write a review for us! We appreciate your comments and feedback, and use them to make imporvements to both our property and our service.

Our hotel is an older Hampton Inn, and was built as a Hampton in 1992. However, at the beginning of this year we spent $2 million dollars on updating our guest rooms, lobby, pool, and parking lot. We are committed to keeping up with the Hampton Standards, and to bringing our guests the accomodations and service they have come to expect (and deserve) from Hampton.

There are a few things we have left to complete such as the fitness center, and I apologize for the inconveniece of not having ready during your stay. We do hope to have it open by the end of the year.

Thank you, again, for your review. We hope that you will stay with us again when you return to Gatlinburg.

Sincerely,
Christie Jordan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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657 reviews from our community

Traveler rating
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    41
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
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English first
pgh,pa
Top Contributor
77 reviews 77 reviews
22 hotel reviews
Reviews in 37 cities Reviews in 37 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed October 7, 2012

My wife and I just got back from a visit to the area and stayed at this Hampton Inn 2 nights. We have stayed a numerous Hamptons and this one did not let us down. Great location to hike the Smokeys and then walk into town for dinner and shopping. Really a perfect location to visit both the mountains and Gatlinburg. The staff was friendly and also were all very helpful. The breakfast was what you expect from Hampton Inns. Would gladly recommend this hotel to anybody visiting the area

Room Tip: We did not select a Creek View room and we were always so tired that we never sat outside
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roanoke, Virginia
Top Contributor
301 reviews 301 reviews
18 hotel reviews
Reviews in 70 cities Reviews in 70 cities
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed September 29, 2012 via mobile

We chose a room with a creek view, fireplace in the room. The room was clean, and modern. The bathroom was very up to date. The fireplace was more for ambiance than for heat. Great location. Would stay again.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NORWALK
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed September 25, 2012

We have stayed here at least 50 nights over the years. It is neat and clean and recently refrigerators and microwaves have been installed in all rooms. Staff is particularly helpful and friendly. Ask and you shall receive help frequently it is volunteered without asking. Ivan the young man who runs the breakfast most of the time is a real gem. He really tries his best. We stay in many Hampton Inns throughout the year, but this is one of our favorites.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ysnceyville, NC
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 24, 2012

My husband and I spent our 11th anniversary at the Hampton Inn/Gatlinburg, TN in April. The hotel was so accommodating. Wonderful breakfast each morning, not just cold cereal and danishes. The hotel is in walking distance to surrounding restaurants and shops on the main thoroughfare. As the sun sets, you can sit outside on the balcony and listen to the babbling brook that runs along the back of the hotel. The room was clean, and the noise level is low when the evening comes. We have stayed here every year we have traveled to Gatlinburg, TN.

Room Tip: All of the rooms are nice, but try to get a room at the front, above or beside the office---they hav...
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corydon, Indiana
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 20, 2012

This property has recently been renovated. The breakfast room and lobby are very nice. Room had nice furnishings and private balcony. Although the room was very clean on arrival I did not feel that it was cleaned well during our stay. The staff was very pleasant and helpful with anything we needed. I would definately return to this good location.

Room Tip: We did have a room on the first floor this time and felt I would have preferred to be up a little hi...
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, Kentucky
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 16, 2012

We were pleasantly surprised with the accommodations at the Hampton Inn in Gatlinburg. The property has been renovated and looks great inside and out. Our room overlooked the stream and the pool. The room itself was large and had nice balcony, fireplace, and Jacuzzi. The location was near several eateries and the OberGatlinburg sky tram at one end of the strip. Breakfast was great both nights there and there is no harder working manager in the Hampton chain. The fitness room was still being completed but we were able to use the Hilton’s facilities located adjacent to the Hampton. It was a wonderful stay.

Room Tip: Ask for a room overlooking the stream.
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Gatlinburg

Address: 967 Parkway, Gatlinburg, TN 37738
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Wheelchair access
Hotel Style:
#4 Business Hotel in Gatlinburg
#7 Romantic Hotel in Gatlinburg
#10 Family Hotel in Gatlinburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn Gatlinburg 3*
Number of rooms: 97
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Also Known As:
Hampton Inn Gatlinburg Hotel Gatlinburg
Gatlinburg Hampton Inn

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