A dozen+ of us rented Spacious Skies, after visiting Elk Spring Resort's website, and seeing their wonderful pictures online.
The cabin lived up to the promised stellar views, and quietness. The cabin was in a secluded location, overlooking the Smokies with wonderful, open skies.
Unfortunately, many of the amenities they advertise were not working upon our arrival. This included the fireplace, wireless internet, arcade machines, patio lighting, door lock, and TV remote. We contacted the property managers about the wireless internet and fireplace, and they were able to fix only the wireless internet during our stay. Fireplace was irreparable.
It was frustrating and disappointing to check into a great place, only to discover many of the amenities offered are not available. Maybe at a Super 8, this would be okay. But when you're paying top dollar for a luxury resort, the above should be working on arrival. Communication with management implied that it was the guest's responsibility to discover maintenance issues, not theirs.
Beautiful place, just poorly maintained, especially considering the price.
- Official Description (provided by the hotel):
- A Luxury Cabin Resort in Gatlinburg featuring 1-7 bedroom cabin rentals with Hot Tubs, Pool Tables and Home Theater Rooms. ... more less
- Also Known As:
- Elk Springs Hotel Gatlinburg