We enjoy dining here, but the hostess leaves a lot to be desired. She is actually on the point of being rude. The rest of the staff seems very friendly and the food is very good. If she would just work on her attitude the whole place would seem nicer. We recently made a reservation for a Saturday evening and when we got there the table that the waitress had reserved for us was taken. The hostess took us to a different table without even speaking to us. When I asked her what happened to the table we reserved, she just walked away. She later came back and said that she didn't know we had reserved that table and she doesn't reserve a certain table anyway, but just that we would get "a table". I said that was Ok and then she left and never came back. Another couple came in after us and after she seated them, she brought them water and told them about the specials of the day. We waited quite a while and finally a waiter who was quite nice showed up and apologized for the wait, but said that no one had told him that anyone was there. Apparently we were being ignored for asking about the table that we had reserved.
The waiter was quite nice and the food was good in spite of the hostess.
If you own or manage Harbor House Grille, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.