Naniboujou is beautiful. The building....the expanse of the grounds and the views of the lake.
I think I could have overlooked a few things, if my initial experience with the reservation clerk via the telephone had gone better. She was rude and impatient as I asked questions. I attempted to choose a room from their website, not really knowing which wing was which. I wanted something quiet and ignorantly assumed that all their rooms would be (come on - we're out in the woods!) Silly me. They have a great restaurant and that means noise. We stayed above the kitchen, and would have loved the room in the winter, but not in July when we needed to have the windows open 24/7. The only time it was quiet was after 10pm and before 6am. Constant hum/noise from the outdoor kitchen venting etc....(could a partial roof be installed to bounce the noise away from the building??) Aside from that, we liked the food, the waitstaff (yeah Sarah!), the English Tea in the afternoon, the Solarium, the Sleep Number bed and the waterfront. Our fireplace room was larger then some that we saw, but the shower was itsy bitsy. If you dropped the soap, you would have to open the door in order to pick it up. I did not notice on the website, whether it said shampoo wasn't provided. We did not get any. I thought they did a marvelous job of keeping the place in good repair. It must take a lot of work just to touch up the paint. We commented on the noise in our room, upon checkout, and were told we should stay in a different one next time. I thought that was a very poor response. A bit of empathy would have gone a long way. Perhaps it was the same woman who took my reservation. I would return for a meal, but would stay in Grand Marais.
- Also Known As:
- Naniboujou Hotel Grand Marais