We went to the lower falls because people said it was just as beautiful but not as crowded. We waited about an hour in line for tickets because they don't take reservations. Then they took us down in a group of 90 people (despite that the website says they take a maximum of 15 people). It was beautiful but extremely crowded and we heard nothing the guide said. He said at the beginning of the canyon that he would be pointing out things and people should pass the information back to the person behind them. Really??? With 90 people, and half don't speak English? Very poor tour.
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