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“no sleep on this trip” 1 of 5 stars
Review of Comfort Inn Silver City

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Comfort Inn Silver City
2.0 of 5 Hotel   |   1060 E. US Hwy 180, Silver City, NM 88061   |  
Hotel website
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Hotel amenities
Ranked #3 of 9 Hotels in Silver City
usa
2 reviews
Reviews in 2 cities Reviews in 2 cities
“no sleep on this trip”
1 of 5 stars Reviewed May 24, 2013

Kids across the hall screamed all night for the 2 nights I was there. Front desk staff acknowledged that many in the hallway had complained for the past week, but still nothing was done. If I had been there longer I would have switched motels. Staff are nice enough, but definitely need training/procedures for situations where many in the motel are being disturbed by one room.

Stayed May 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnSilverCity, Owner at Comfort Inn Silver City, responded to this review, May 28, 2013
Dear Guest,

Thank you for the review. We regret that the kids were loud next door. Our staff did let the parents know about the disturbness and they were very sorry.

Our staff even moved them to other floor at the end of building to avoid the noise for you as well
as to other guest.

We hope you'll give us another chance. If you advise us in advance, we'll make sure to designate a room away from any potential disturbances.

Thank you.

Sincerely,
Mahesh Patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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110 reviews from our community

Traveler rating
    38
    34
    20
    10
    8
See reviews for
29
35
12
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Any
English first
Tucson
Top Contributor
77 reviews 77 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed May 21, 2013

This was not our first choice of a place to stay in Silver City. But the rooms were clean and roomy, beds were comfortable. The desk staff was helpful and the location great. If we ever go back to Silver City this will be our first choice

Room Tip: As for a downstairs room, there are no elevators and the stairs are substantial.
See more room tips
  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnSilverCity, Owner at Comfort Inn Silver City, responded to this review, May 22, 2013
Dear guest,

Thank you for taking the time to let us know your experience at the Comfort Inn Silver City. It is truly rewarding to hear complete satisfaction from our guests.

Please feel free to contact us directly for future reservations 575-534-1883 and of course for our best rate guaranteed.

The entire team looks forward to welcoming you again soon!

Sincerely,
Mahesh Patel
505-414-3036
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed May 10, 2013

Front Desk, Housekeeping, very helpful & attentive. Nice view from the pool. Noticed the updates, very nice. Enjoyed my breakfast. My bed was new as well. Much improved over time. I can tell they've been working this property hard to give a great stay and it shows. Visiting the Gila was my short little getaway. Thanks....I'll be back.

  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnSilverCity, Owner at Comfort Inn Silver City, responded to this review, May 21, 2013
Dear Mark,

Thank you very much for your compliments. Our entire staff truly appreciated you recognizing their hard work as well as hotel updates. It’s ongoing process for us to keep updating the hotel to give our guest the best experience in the town like always. Thank you again and will see you soon.

Sincerely,
Mahesh Patel
Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
Top Contributor
67 reviews 67 reviews
27 hotel reviews
Reviews in 32 cities Reviews in 32 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 1, 2013

This review will be confusing because it shows both sides of the hotel. I understand when a property is at 100% things get over looked, sometimes I can even over look them myself in the review. This time I can't. First I was luck to get a room this week because of a big event here in town, I am glad I stayed here though. First the down side; I would like someone to talk to house keeping, I stay at alot of hotels through out the world but to forget hand towels and face cloths, unexcusable, no coffee pouches today either, they cleaned the coffee pot but didn't give me anything to make. Can't seem to overlook this. No I did not go down to the front desk to ask for restock, I shouldn't have to. The upside is this is a real nice hotel and the front desk staff was GREAT! Ab bad meal on my first night at a local establishment led me to ask for recommendations, she gave a true gem of an eatery, thank you for that, it was great.

Bill

Room Tip: First floor near the entrance is best, second floor in the middle is tough, no elevators
See more room tips
  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnSilverCity, Guest Relations Manager at Comfort Inn Silver City, responded to this review, May 4, 2013
Dear Bill,

Thank you so very much for your kind words regarding our top shelf staff – they take great pride in hearing such complimentary reviews. We are so glad your stay with us was enjoyable.

A brief note regarding the apparent absence of hand towels and face cloths as well as coffee pouches, that can only be an entirely inexcusable oversight on our part, as our housekeeping staff is normally quite meticulous about refreshing all the complimentary supply which we offer each and every day. For this, I can only apologize sincerely and assure you that this will not occur again.

We certainly look forward to your return.

Sincerely,
Mahesh Patel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reno, Nevada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 10, 2013

On business so did not stay in the room that much. However, the breakfast was adequate, an inside pool seemed to attract a lot of the travelers and the location allowed relatively easy access to both fast food (walking distance) and fine dining (a few minutes drive).

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnSilverCity, Guest Relations Manager at Comfort Inn Silver City, responded to this review, April 12, 2013
Dear Guest,

Thank you for taking the time to let us know your experience at the Comfort Inn Silver City. It is truly rewarding to hear complete satisfaction from our guests.

Please feel free to contact us directly for future reservations 575-534-1883 and of course for our best rate guaranteed.

Looking forward to have you stay with us in the near future again.

Sincerely,
Mahesh Patel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 31, 2013

Clean, spacious room and the breakfast better than most in this class. Plus they were most accomodating about the check out time. The location is convenient in that it is on the main road to Silver City and close to the historic district where there are numerous good restaurants for a foodie to dine.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnSilverCity, Guest Relations Manager at Comfort Inn Silver City, responded to this review, April 4, 2013
Thank you so very much for your kind words regarding our top shelf staff – they take great pride in hearing such complimentary reviews. We are so glad your stay with us was enjoyable.

We certainly look forward to your return,

Mahesh Patel
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
Top Contributor
83 reviews 83 reviews
8 hotel reviews
Reviews in 27 cities Reviews in 27 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 28, 2013

we loved Silver City and enjoyed so much walking down through the old part of town and ate a really good restaurant on main street but you don't have it listed..we stayed at the comfort inn and it was great, Megan the receptionist was awesome and told us where everything was..we loved the bed and slept great clean and nice

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnSilverCity, Guest Relations Manager at Comfort Inn Silver City, responded to this review, April 4, 2013
Thank you so very much for your kind words regarding our top shelf staff – they take great pride in hearing such complimentary reviews. We are so glad your stay with us was enjoyable.

We certainly look forward to your return,

Mahesh Patel
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Silver City

Address: 1060 E. US Hwy 180, Silver City, NM 88061
Phone Number:
Location: United States > New Mexico > Silver City
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Silver City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Silver City 2*
Number of rooms: 52
Official Description (provided by the hotel):
Comfort Inn, a Silver City NM hotel near Western New Mexico UniversityThe 100% non-smoking Comfort Inn® hotel in Silver City is located only minutes from Western New Mexico University (WNMU) and historic downtown Silver City. The Gila National Forest, Silver City's most popular year-round attraction, is just a short drive from the hotel. Lake Roberts and the City of Rocks State Park are less than one hour away from this Silver City, NM hotel.Outdoor enthusiasts will enjoy hiking in the nearby Gila Wilderness and golfing at the nearby Silver City Golf Course. Be sure to shop in the Silver City Arts & Cultural District and swim in one of the many area hot springs. Tennis, bicycle riding, jogging and fishing are also available in the area. The hotel is close to a variety of restaurants and specialty shops. Be sure to catch a flick at the neighborhood movie theater. Free use of a nearby full-service fitness center is available.Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!Guests of this Silver City, NM hotel can enjoy a free weekday newspaper and free coffee and tea 24 hour. ... more   less 
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Also Known As:
Silver City Comfort Inn

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