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All 9 Silver City hotels

Holiday Inn Express Silver City: Traveler Reviews

2.5 of 5
1103 Superior Street, Silver City, NM 88061
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Holiday Inn Express Silver City
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Ranked #2 of 9 hotels in Silver City
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64 reviews from our community

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West Deptford, NJ
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 20 cities Reviews in 20 cities
6 helpful votes 6 helpful votes
“Not a good experiece - dirty bathroom”
3 of 5 stars Reviewed July 25, 2012

I generally like all of the Holiday Inn Express that I visit. I won't go back to ths one.
The first thing I noticed was that the bathroom floor was dirty. I thought maybe the black lines on the textured terra cotta colored tile was part of the texturing, but I noticed that behind the toliet, where there would not be anyone walking, the tile did not have this coloring. So I scraped one of the tiles with my finger nail and sure enough it was dirt. While down on the floor, I noticed the the outside of the toilet was very dirty.

The room was nice except for this dirty bathroom. The breakfast buffet was as expected.
I mentioned to the desk clerk as I checked out that the toilet needed repair because it was constantly running and wasting water in New Mexico is serious business. She said she would send someone to fix it. I told her to also tell the maid to scrub the floor. She just mumbled something back.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask ginaceee about Holiday Inn Express Silver City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Silver City, responded to this review
August 14, 2012
Dear ginaceee,

Thank you for taking the time to share your feedback. I am sorry we were not able to exceed or at least be at par with your...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Deming
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
“Great place in Silver City”
4 of 5 stars Reviewed July 24, 2012

This hotel sits off the HWY 180 which makes it easy access to and fro. Hotel is clean and rooms are spacious. We had to ask for a different room due to toilet not flushing properly. The attendant was helpful and gave us a different room without hesitations. There was complementary bottle water which is always nice. The breakfast was good, the area was clean and the host was attentive to our needs. Would stay here again.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask Araceli O about Holiday Inn Express Silver City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
“Pet Traveler, Travelin' Jack Back for 3rd Visit!”
4 of 5 stars Reviewed April 11, 2012

Travelin' Jack is no slouch when it comes to travel...and he is one Top-Dog Expert on Pet Friendly Lodging around New Mexico! So it comes as no surprise that he recently returned for his 3rd visit to Silver City and his 3rd stay at the very accommodating Holiday Inn Express Silver City! Travelin' Jack gives it a PAWS UP rating for several reasons!

1) CLEAN, cozy, accommodations.....just as one would expect from a Holiday Inn Express property. (Jack'a comments: They get my paw-dorsement for a nice, clean, friendly lodging option. They even advertise Pet Friendly..right at the front desk! Good job HIESC! )
2) Ground floor pet-friendly rooms with easy entrance/exit in several directions.
3) Good walking areas all around the property
4) Reasonable pet fees.
5) Complimentary breakfast can be taken to room to enjoy together with pet. (Jack's Comments: BREAKFAST TIME! Look at this doglicious-yummy breakfast that Jill brought back to the room for us to share! HIESC does a dog-dandy job of offering up a tasty & COMPLIMENTARY hot breakfast)
6) Location outside city center but right off main highway with easy access to numerous pet friendly area attractions. (Jack'a comments: Thanks HISC.....you are top dawg! )

Final Note: Silver City is a very pet-friendly destination with lots of great hiking/walking areas and beautiful mountain setting. Holiday Inn is a SURE-BET for a comfortable, convenient stay in Silver City NM! This hotel gets Travelin' Jack's PAWS-UP endorsement for a pet friendly lodging destination.




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Room Tip: Ground floor rooms with easy access are the pet-friendly rooms. Be sure to reserve one of these room...
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  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask 60933Jill about Holiday Inn Express Silver City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Top Contributor
55 reviews 55 reviews
39 hotel reviews
Reviews in 34 cities Reviews in 34 cities
41 helpful votes 41 helpful votes
“Find a new laundry!”
3 of 5 stars Reviewed April 11, 2012

I have had many good experiences with the Holiday Inn brand over the years but this was one of the more disappointing. The facility is new, service was good, breakfast buffet was what I expected. My problem was the smell in the room. The rooms are all supposed to be nonsmoking, but it was clear that the previous occupant of the room I was initially assigned to felt free to ignore this, ah, rule. I thought that if I waited a few hours it would get better, but it did not. When I came back from dinner, I asked for a different room, and the front desk staff promptly found one for me. But this simply confirmed one of my other concerns about my original room - my new room, like the original one, also had a very distinct odor of detergent or something comparable. In the original room - when compounded with stale tobacco - this was unbearable. In the new one, it was tolerable, but I would strongly suggest that hotel management take a closer look at what they are using to launder their sheets and towels.

But apart from that, an OK place to stay.

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask dfwmw about Holiday Inn Express Silver City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Silver City, responded to this review
May 23, 2012
Dear dfwmw,

Thank you for your recent stay, and providing feedback. I'm sorry the accommodations received were less than satisfactory. We are...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arizona
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“Nice Stay Under the Circumstances”
4 of 5 stars Reviewed March 27, 2012

I've stayed here before and the only thing different is that the hotel is starting to show its age a bit. Nothing disturbing, just things like discolored tile grout in the bathroom and the varnish on the inside of the bathroom door is flaking a bit from steam.
Still, this hotel is a great place to stay, and the staff is perfect for my taste: Helpful but not intrusive. One thing that makes this place stand out for me is that the exhaust vent in the bathroom really works. Too many hotels ignore this, but it's one of my pet peeves. The lobby and mezzanine are still very tasteful and the fireplace on the mezz is a nice touch. Better than that is the bookshelf full of decent titles near the fireplace. Grab one and enjoy some quiet reading.
I can't say my stay was pleasant, but it wasn't because of the hotel - I was in town for minor surgery. The staff was great and didn't bat an eye at my bandaged state.
One small suggestion for the management: The late season snowstorm put a lot of snow and ice on walking surfaces. It looked like some snow-melt chemical was applied, but it was a day late. Walking on the slippery pavement with a bandaged face was pretty stressful. I know the storm was unexpected in late March, but a hotel in Silver City should have a box of snow-melt crystals around all the time.
Can't comment on the complimentary breakfast because I wasn't supposed to eat, but my wife enjoyed the convenience of not having to leave me alone for long on medication.

Room Tip: The view from the rear is of a TravelLodge parking lot and an apparently abandoned building with a d...
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  • Stayed March 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Jster about Holiday Inn Express Silver City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Holiday Inn Express Silver City

Also Known As:
Holiday Inn Express Silver City Hotel Silver City
Holiday Inn Express Silver City Hotel
Holiday Inn Silver City
Silver City Holiday Inn
Address: 1103 Superior Street, Silver City, NM 88061
Phone Number:
Region: United States > New Mexico > Silver City
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #2 of 9 hotels in Silver City
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Holiday Inn Express Hotel Silver City, New Mexico is near Historic Downtown Silver City with it's restaurants, galleries and shopping. The Gila National Forest and Wilderness areas, Gila Cliff Dwellings National Monument, City of Rocks State Park, Faywood Hot Springs, Glenwood Catwalk Recreation Area, Chino Mine, Tyrone Mine and the WNMU Campus are within easy driving distance. Tourist and real estate relocation information are available in our lobby. The goal of our hotel is to provide our guests with an inviting, comfortable and safe atmosphere that exceeds expectations. We will do this by providing both our guests and our employees with a positive experience while maintaining our honesty, integrity and love for what we do. Hotel features include complimentary Express Start breakfast and free local phone calls. Visit Silver City, NM and stay smart at the Holiday Inn Express Hotel. ... more   less 
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