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“Walking into the past” 3 of 5 stars
Review of Palace Hotel

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Palace Hotel
106 W. Broadway, Silver City, NM 88061   |  
Hotel amenities
Ranked #5 of 9 Hotels in Silver City
Stockdale, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
“Walking into the past”
3 of 5 stars Reviewed July 15, 2014

This hotel is still paper and pen. It was a little different than any place we have ever stayed. We stayed in a 2 room suite. It was roomy, but only one room had an ac unit. the other had a huge fan and that room was hot all night. In the morning we realized the large fan might have been some sort of water cooler, but no one showed us how it. Breakfast was on the lighter side of continental. But the real plates and bowls and silverware were a nice compromise. The only other complaint is, we felt as if we had to be extra quit because it was a more like a house/hallway setting. Weird but it works I guess. Oh and Hubby swears he heard someone breathing in our room....

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SilverHotelPalace, Owner at Palace Hotel, responded to this review, July 21, 2014
We are sorry to hear about the issues with your stay and the inconveniences you experienced, but thank you for providing feedback as it helps to make positive changes. Our historic property was built 132 years ago and is far more insulated for noise, heating and cooling than many newly constructed buildings. Also, we have posted quiet times from 10 p.m. to 7 a.m. in our interior hallways. As far as 'breathing in our room' - we have yet to personally experience paranormal activity after 24 years of operation.
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120 reviews from our community

Traveler rating
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    49
    26
    6
    14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
Phoenix, Arizona
1 review
2 of 5 stars Reviewed June 22, 2014

We started our stay by killing a cockroach in the room. Then we had to kill about 15 beetles (not bed bugs) that were attracted to the bed, not sure how they got in. We paid for an air conditioned room, but the room air conditioner didn't reach the bed so we were hot the first night, but didn't want to open the window and possibly let in more beetles. The bed also was super soft and swayed in the middle. The next day, we ate the breakfast and I spent the rest of the day vomiting in the room. It was awful. I'm not sure what was bad, although we did notice that some of the yogurt's were expired. I would never stay here again although they have put a lot of work into making the place pretty.

  • Stayed May 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SilverHotelPalace, Owner at Palace Hotel, responded to this review, June 25, 2014
I am sorry about your negative experience at our hotel. We encourage our guests who may have a problem to present their concerns with our staff so we can rectify the situation immediately, sometimes by changing rooms/suites for them. We do have a professional exterminator spray for pests on a regular basis hopefully to ensure we are bug free. Our beds are new and we have found bed firmness is a matter of personal preference.
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Ashland, Oregon
Top Contributor
69 reviews 69 reviews
27 hotel reviews
Reviews in 33 cities Reviews in 33 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed June 8, 2014

The Continental Divide Trail goes right through Silver City, until the trail re-route is finished that will go around town. I was hiking the trail through New Mexico and planned to take a day off in Silver City. I was glad I chose the Palace Hotel--it was cheaper than the chain motels and closer to amenities so I didn't have to walk all over town to get what I needed--laundry, market, restaurant (there is a brew pub across the street and a coffee place around the corner), outdoor store (Gila Hike and Bike), computer at library (although the hotel has wireless).I was also delighted with the ambiance from the 1880's. I enjoyed being on the second floor and looking down on downtown Silver City. The room was comfortable. They provided breakfast, which was good and there was always cookies available for munching. I wish I stayed another night, there's so much to do and see in town..

  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sun City
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed June 5, 2014

From the time we walk in the door we're transported back 100 years - except we have all the amenities of 2014. Bear in mind that this building dates from the glory days of Silver City - insulation is thin by modern standards, and all rooms are on the second floor, which does not have elevator access. What it does have is a beautiful sitting area to sit, relax, have a drink or snack, play games, meet new people - and have breakfast in the morning. Some rooms do not have AC, but do have ceiling fans, so that would be worth asking about in hot weather. There are restaurants in easy walking distance, and the Palace serves a nice breakfast.

Room Tip: Some rooms are very small. just ask. 2 room suites are available for about 15 bucks more, and they...
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 29, 2014

We have stayed here several times. Old downtown hotel, easy to walk everywhere. Good eats near. Nice folks. Rooms a old and a little worn down, but very comfortable. And, to comply with this idiotic requirement here are more characters not worth reading

  • Stayed May 2014, traveled as a couple
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FLORIDA
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed May 23, 2014

I stayed at this hotel numerous times when on vacation in the area, most recently this past January. Silver City itself is such an eclectic town with a long history of the wild west! The Palace Hotel keeps the tradition of the history of the area.. You feel like you have gone back in time yet virtually all the modern comforts are there!
The lobby and the rooms are appointed in cool old fashion style.. keeping with the historic theme.
Because it is a genuine old downtown hotel you do need to go up to the second floor to your room on stairs...no elevator.  That really shouldn't be a problem for most visitors as there is a landing half way up.
The management has a clear understanding of the area and was very helpful in my learning more about Silver City.
This hotel might not be for everyone who insists on pure luxury with room service, big screen TV's and the various other features you might expect at a Hilton or Hyatt or Holiday Inn.. but of course the price isn't up there either.. My personal opinion is I will take this flavor facility over the more conventional any day!!
I highly recommend it for the person who is looking for a unique, comfortable, historic atmosphere in a convenient downtown setting.

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surprise, Arizona
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 9, 2014

As other reviewers have noted, there are some simple things they could do to these small rooms to make them more user friendly - like a towel rack near the sink for hand towels, a folding luggage rack for your suitcase as there is nothing but the floor to sit it on. If TV is important to you, beware this is the smallest TV I have ever seen in a motel room - about a 12" portable. The staff was very helpful and friendly. The breakfast is pretty low budget. Wifi only in the common areas. A lot of early morning street noise if you are on that side of the building.

Room Tip: The bar was closed down while we were there in May 2014, but it is scheduled to re-open and then hav...
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SilverHotelPalace, Owner at Palace Hotel, responded to this review, May 23, 2014
Thank you for your concerns and comments. We strive to listen to our guest's recommendations in order to make our rooms and suites more comfortable. This year we are replacing our televisions with flat screen tv's with more than 100 cable channels offered. While we do not have a hot buffet breakfast, we do have hard cooked eggs, bagels, muffins, english muffins, breads, Eggos, fruit, yogurt, cereals, juice and of course, coffee and tea. WiFi is available in most rooms and our upstairs and lower lobby and meeting room. While the downtown noise is occasionally an issue we do enforce 'quiet hours of 10 p.m. to 7 a.m.' inside our hotel.

We appreciate your kind words about our friendly and helpful staff.
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Additional Information about Palace Hotel

Address: 106 W. Broadway, Silver City, NM 88061
Location: United States > New Mexico > Silver City
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Suites
Hotel Style:
Ranked #5 of 9 Hotels in Silver City
Price Range (Based on Average Rates): $
Number of rooms: 22
Official Description (provided by the hotel):
Come join us at the Palace Hotel‚ located in the heart of the historic district of downtown Silver City. Just step out the door and you’ll find art galleries‚ specialty shops‚ theaters and restaurants‚ all within walking distance. Our 22 charming guest rooms and suites are reminiscent of a small hotel in the European tradition. Your day will begin with a complimentary continental breakfast‚ in the upstairs skylit room . . . an extension to our guests rooms which can be used for intimate conversations‚ quiet reading or making new friendships. ... more   less 
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Also Known As:
Palace Hotel Silver City

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