I travel for business and I have been staying at the Marriott by the Brooklyn Bridge since Jan-2012. This hotel exemplifies Marriott's exemplary service and super dedicated client service. From the minute I check in to the minute I check out, everyone always says hello, smiles . It truly feels like home!!! I have been very impressed by all the available services, the rooms are very spacious and clean, and the food is really great! Special kudos to the property's General Manager - Sam Ibrahim - who I have the great pleasure to know personally. Sam has the pulse on eveything that goes on and he trully makes this property run like a well oiled machine!! Congrats!

My family stayed at the Marriott at Brooklyn Bridge for four days in October. The reason for our trip was my brother's wedding. I selected the hotel in large part based on its location and other reviews I had read of Brooklyn hotels.

It is more expensive than most hotels I use, but because it was a special occasion, I was willing to spend a bit more. Also, I wanted my kids' first experience in NYC to be a positive one.

The hotel is in an excellent location. I felt very safe there, and went out several times late at night. It is an easy 5 minute walk to Montague street and the trendy Brooklyn Heights neighborhood, where there are lots of restaurants and bars.

The hotel was very quiet. We were on the 15th floor, and we could not hear the traffic below, or neighbors in other rooms.

I was expecting a tiny room, but was pleasantly surprised that it was not unusually small. It was nicely appointed. Our room had a view of the Manhattan Bridge, which was an upgrade. My sister's room was adjoining ours, and she had a better view of the Manhattan Bridge and also the statue of Liberty.

We used the concierge to book a bus tour and help us locate a church on Sunday. She was extremely helpful and provided a lot of local knowledge. However, be warned, the hotel charges a hefty fee for the concierge bookings, so you may want to make your own reservations.

We used cabs and hired cars near the lobby on several occasions. There was never a problem getting a car. We were always able to just walk down and jump in a car.

I used the gym once. The gym is very good compared with most hotels. There were lots of cardio machines, and when I was there I could have chosen any type of machine I wanted. I believe there were lots of weights & strength training machines, too, but I didn't have time to take advantage of those.

When we returned late on Friday and Saturday evening, there was a guard in the lobby who verified that we were hotel guests (by checking our key) before allowing us to take the elevator. Also, I saw a guard walking the hotel on the room floor and in the gym. The guard was always cordial, and this seems like a prudent measure.

My only (small) complaint was regarding consistency. The lobby bar acts as a cafe in the morning, serving coffee and pastries, but only on weekdays. On weekends, it is closed. However, the hotel restaurant had complementary coffee available, which I drank in the lobby.

I was with 11 pupils and another member of teaching staff For a competition in New York. We ended up being stranded in New York after hurricane sandy meant are flight was cancelled. The hotel ensured we got rooms for all of us to stay in and helped us to rearrange all our travel arrangements. There is a bar area (with Starbucks coffee), a restaurant and a large lobby area with free wifi. There is also a swimming pool, spa and fitness suite. The hotel really looked after us for the extra week we were stuck in New York! Location wise it is very good, within easy walking distance to Brooklyn bridge, ground zero etc, it is also a short taxi ride to 5th avenue and time square. There are plenty of restaurants and coffee shops, as well as shops in the local area which made it easy to find things to do. I would definitely stay here again and can't praise he hotel staff enough for all their help.

Stayed here for one night, it was a typical chain hotel experience. Desk staff were mechanical but pleasant and the room was clean and quiet. Nothing to rave about but can't complain about anything either.