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“fantastic stay” 5 of 5 stars
Review of Comfort Inn Brooklyn - Downtown

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Comfort Inn Brooklyn - Downtown
2.5 of 5 Hotel   |   279 Butler Street, Brooklyn, NY 11217 (Formerly Comfort Inn Brooklyn Bridge)   |  
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Ranked #28 of 52 Hotels in Brooklyn
1 review
“fantastic stay”
5 of 5 stars Reviewed yesterday NEW

excellent place to stay very clean and the whole staff was wonderful, very helpful best customer service compare to other hotels in the area.

enjoyed my stay in this hotel, full breakfast, cleaning crew super, and customer service desk went out of their way with a smile at all times.

Room Tip: im from cali and will bookmark this hotel to return back again
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  • Stayed May 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandon W, Front Office Manager at Comfort Inn Brooklyn - Downtown, responded to this review, today
Dear Saul,

Thank you for taking the time to complete our online survey regarding your recent stay at the Comfort Inn, Downtown Brooklyn. We are all thrilled to hear that your stay with us was excellent.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Navarra Barlatier
Front Office Manager
Comfort Inn Brooklyn Downtown
347-436-1949
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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77 reviews from our community

Traveler rating
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    4
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My wife and I had another great experience at this hotel. Over time we had shopped hotels around the area and have landed here and here we will continue to stay. The hotel is clean and very comfortable. The included breakfast well rounded with a great selection - love the waffles... One morning I bumped into the cleaning staff manager. She was delightful and quick to ask if everything was OK and if I she could provide anything to help to make our stay more enjoyable. Had to say no because her crew was already doing everything so well.

On our last day, I found a copy of my bill under my door. It was itemized and exactly as quoted on line. I went to the reception desk and the very nice lady there said I was all set, joked and laughed a little with my wife and wished us a safe trip home.

We plan to be back in the fall for another Brooklyn / Comfort Inn Downtown visit.

Oh Yeah, there is on site parking for a reasonable additional fee.

Room Tip: We have been on an upper floor as well as in the lower level. Both were fine to us.
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  • Stayed April 2015, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandon W, Front Office Manager at Comfort Inn Brooklyn - Downtown, responded to this review, 6 days ago
To whom it may concern, Thank you for taking the time to complete our online survey regarding your recent stay at the Comfort Inn Brooklyn-Downtown. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Navarra Barlatier Front Office Manager Comfort Inn Brooklyn Downtown 347-436-1949
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 1 week ago

Excellent service and everyone is very nice. Angelica at the desk is nicest and she was extremely helpful. I would definitely recommend staying here!! All the people here are nice and hotel is very convent to the city

  • Stayed April 2015, traveled with friends
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandon W, Front Office Manager at Comfort Inn Brooklyn - Downtown, responded to this review, 6 days ago
Dear Phil, Thank you for taking the time to complete our online survey regarding your recent stay at the Comfort Inn Brooklyn- Downtown. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are happy that we met your expectations and will pass along to Angelica that she made your stay enjoyable. We hope to see you again soon to give us another chance! Sincerely, Navarra Barlatier Front Office Manager Comfort Inn Brooklyn Downtown 347-436-1949
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New York City, New York
1 review
4 of 5 stars Reviewed 1 week ago

When we first arrived, Angelica and Janet were so friendly and helpful! All our needs were met. This hotel is accessible to many subway lines and restaurants.The breakfast was delicious; the wifi left much to be desired.

Room Tip: The cellar rooms made for deep sleeping! (quiet and dark)
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  • Stayed April 2015, traveled with friends
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandon W, Front Office Manager at Comfort Inn Brooklyn - Downtown, responded to this review, 6 days ago
Dear Mary, Thank you for taking the time to complete our online survey regarding your recent stay at the Comfort Inn Brooklyn-Downtown. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We truly happy that we meet your expectations on your recent stay. I will also pass along to Angelica and Janet about how they made your stay enjoyable. We hope to see you again soon. Sincerely, Navarra Barlatier Front Office Manager Comfort Inn Brooklyn Downtown 347-436-1949
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 1 week ago

This was my first visit to the Comfort Inn in Brooklyn . I spent 3 days here and was very impressed. Excellent team,Great food,Great service.Simply the Best!! I could not have asked for a better stay during my time in NY.

  • Stayed April 2015, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandon W, Front Office Manager at Comfort Inn Brooklyn - Downtown, responded to this review, 6 days ago
Dear Jasmin, Thank you for taking the time to complete our online survey regarding your recent stay at the Comfort Inn Brooklyn-Downtown. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Navarra Barlatier Front Office Manager Comfort Inn Brooklyn Downtown 347-436-1949
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just a Great Great experience ! Love the Delicious Free Breakfast ! Angelica, Steinmann and Navarra make a Excellent Team Thank You.The view was Good, very good manners all around and very attentive staff. I had one small question about cost and they were glad to provide satisfaction !

  • Stayed April 2015, traveled solo
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandon W, Front Office Manager at Comfort Inn Brooklyn - Downtown, responded to this review, 1 week ago
Dear John, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Navarra Barlatier Front Office Manager Comfort Inn Brooklyn Downtown 347-436-1949
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
united states
1 review
5 of 5 stars Reviewed 2 weeks ago

My stay was fine. The previous people need to manage their expectations. You're staying at a comfort, remember that. The rooms are clean, the breakfast is great, the wifi is speedy, it's 3 blocks away from 3 "happening " neighborhoods. And the staff is great. Janet was a great host.

  • Stayed April 2015, traveled solo
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandon W, Front Office Manager at Comfort Inn Brooklyn - Downtown, responded to this review, 1 week ago
Dear Adamsumd, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Navarra Barlatier Front Office Manager Comfort Inn Brooklyn Downtown 347-436-1949
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Brooklyn - Downtown

Address: 279 Butler Street, Brooklyn, NY 11217 (Formerly Comfort Inn Brooklyn Bridge)
Phone Number:
Location: United States > New York > Brooklyn
Amenities:
Business Center with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #28 of 52 Hotels in Brooklyn
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Brooklyn - Downtown 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
The Comfort Inn Brooklyn Downtown is a 104-room property located between historic Park Slope Brooklyn and Cobble Hill and is the closest hotel to the Barclays Center. The hotel is a recently opened CHOICE property. Our pet friendly, Comfort Inn Brooklyn-Downtown is conveniently located close to Atlantic/Barclay's subway station which also services the Long Island Railroad. The hotel is close to Metrotech, Fulton Street Mall, Long Island University, Botanical Gardens, the Brooklyn Bridge, Brooklyn Academy of Music and Prospect Park. Enjoy all that Brooklyn has to offer with convenient access into Manhattan. Limited self-parking available (at an affordable fee). Free wireless and hard-wired Internet. Conveniently located within walking distance of over 150 restaurants, lounges and shopping, government and corporate offices. ... more   less 
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Also Known As:
Holiday Inn Express Brooklyn Downtown Hotel Brooklyn
Comfort Inn Brooklyn
Brooklyn Comfort Inn

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