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“Great stay....great price!” 5 of 5 stars
Review of Comfort Inn Brooklyn - Downtown

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Comfort Inn Brooklyn - Downtown
2.5 of 5 Hotel   |   279 Butler Street, Brooklyn, NY 11217 (Formerly Comfort Inn Brooklyn Bridge)   |  
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Ranked #32 of 51 Hotels in Brooklyn
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Great stay....great price!”
5 of 5 stars Reviewed 1 week ago

Very nice hotel. Super friendly staff, good breakfast and very clean. Slight downside is that's it kind if isolated....in an industrial area, but only a few blocks from restaurants, bars and shopping. Only a 10 minute walk to Barkley Center during which I felt safe even at night.
I would highly recommend this hotel.

  • Stayed January 2015
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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55 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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English first
Jerusalem, Israel
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Located in the residential area of Brooklyn this hotel is very basic. Forget modern decor or fancy design. It is 10 min walks from the Atlantic subway station and shopping center.
The rooms are not big and the furniture can be more practical and new, but all is clean.
The staff is kind and helpful.
If you are not too choosy, it is a good budget place to stay in Brooklyn for a few days.

Room Tip: Room 609 on the last 6th floor.
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  • Stayed January 2015, traveled with family
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
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Manchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel offers minimal amenities however for the price it's a nice stay the staff are loverly and the rooms are very comfy. The hotel is clean and well presented, if u want breakfast I suggest u get down early to make sure u get a table, and if u end up with a room next to the ice machine, I'd ask for a move before you get woken up in the middle of the night by the mad person who needs ice at 3am, other than that it's only a few blocks from the subway and worth the money it is, the overall area is not to rough during the day and there is a nice cheap pizza place and mini mart up the road for basic food and drinks. Overall a good stay, would return and stay again in a different room.

  • Stayed December 2014
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Brandon W, Front Office Manager at Comfort Inn Brooklyn - Downtown, responded to this review, 2 weeks ago
Thank you for taking the time to review the Comfort Inn Brooklyn Downtown. We apperciate your feedback, and happy that you enjoyed yourself. We hope to see you soon in the near future.

Thank you,

Comfort Inn Brooklyn-downtown Staff
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Coventry, Rhode Island, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

My husband and I were a little nervous walking to the hotel from the metro station even thought it was early afternoon. The street the hotel is located on is very industrial with graffiti all over the buildings and garbage all over the street, The hotel itself is small but I thought it was very clean. Our king room was very small, pretty much just enough room for the bed and a wardrobe, TV stand/ drawers and a small desk and chair opposite the bed with just enough room to walk around the bed. We stayed for 2 nights with not much luggage so space was not much of an issue. if you were there for a week with a lot of luggage, you would not have room. The breakfast room is very small and cramped and difficult to maneuver around to get anything. The bathroom was average size but very clean. I expected there to be a lot of sirens and noise at night, but it was actually a very quiet neighborhood. Lots of pubs and restaurants a few blocks up on 4th and 5th ave. A few doors banging during the night but that is rude guests, not the hotels fault. Housekeeping does start early and was fairly noisy, knocked on the door despite Do Not Disturb sign to ask if we were checking out, 1 hour before checkout time. One other note, we asked the desk to call a cab for us around 7 PM. the driver arrived in a black sedan. There was no meter in the vehicle and he charged us $25. for a 17 min drive to Williamsburg. The cab drive back in a metered vehicle using the same route was $16 so I would arrange for your own cab.

Room Tip: Stay on a higher level.
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  • Stayed December 2014, traveled as a couple
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Brandon W, General Manager at Comfort Inn Brooklyn - Downtown, responded to this review, 3 weeks ago
Thank you for taking the time to review the Comfort Inn Brooklyn Downtown. Overall, your stay was pretty enjoyable. You were able to enjoy a lot of the restaurants in town as we have over 150 that will deliver to you. The neighborhood is part of Park Slope, and although somewhat industrial, it's very quiet in a very busy and eclectic part of town.

With regards to your question about luggage, we can always reconfigure your room to make space for any extra luggage. That is a quick fix for the wonderful staff at the Comfort Inn.

We are undergoing a renovation that will only add to our appeal as of Jan. 20. We hope to see you again really soon.

Thank you for your time and consideration,

Comfort Inn Brooklyn-Downtown staff
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Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 19, 2014

We've book 4 days at Comfort inn Brooklin being the best choice with breakfast included for December. The hotel in at 3 metro stops from the famous Wall st. From where you can take a 3 min walk to WTC monument and the new WTC building called ONE WORLD TRADE CENTER.
The hotel is in a very quiet place at about 5 min walk from Atlantic Terminal where is also the Barclays commercial center. From there you can take metro to all directions needed. So from this point of view I'll give ten stars if possible. Our room was near elevator and Coke dispenser. We hear some noise from the coke dispenser during the night but nothing so disturbing. The room was worm enough for the month of December.The heater of the room was powerful enough to keep the room warm all nigh long. Wifi connection is free of charge but is not so brilliant so we didn't use it. Finally all i could say in one word: RECOMMENDED

Stayed December 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandon W, Front Office Manager at Comfort Inn Brooklyn - Downtown, responded to this review, 2 weeks ago
Thank you for taking the time to review the Comfort Inn Brooklyn Downtown. We apperciate your response, we are happy that you loved your stay. It's our job to make every guest leaves happy, and happy we did that for you.

Thank you,

Comfort Inn Brooklyn-Downtown Staff
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Philadelphia, Pennsylvania
1 review
1 of 5 stars Reviewed December 1, 2014

We checked in to this hotel on October 19 (Room 214). That night, we found a bed bug in our room. We caught it and took it down to show the person at the front desk who immediately became rude and defensive. She denied it was a bed bug, even though I have seen them before from living in NYC and know what they look like. She wasn't apologetic at all, and we had to argue with her for a long time before she would agree to refund the money for the room. Unfortunately, even though we put all of our clothes through the dryer and examined all of our belongings after we left, I still ended up with bed bugs in my apartment after returning from the trip. I ended up spending thousands of dollars to have an exterminator come out and treat my apartment. I contacted the manager and he denied that we ever found a bed bug in the hotel and refused to offer any sort of financial assistance for the extermination. From the sound of his e-mail, I don't think they ever even treated the room where we were staying. Be warned - staying here may end up costing you thousands of extra dollars to treat your home for bed bugs.

  • Stayed October 2014, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandon W, Front Office Manager at Comfort Inn Brooklyn - Downtown, responded to this review, 2 weeks ago
Thank you for taking the time to review the Comfort Inn Brooklyn Downtown. I want to say that I am truly sorry that we did not meet your expetations when staying at our property. I would like for you to give us another chance, so you can see what are team is about.

Thank you
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Kyoto, Japan
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed November 18, 2014

It's clean, comfortable and economical. But between the noisy draft coming through the window and the trucks and daytime construction beeps and bangs, don't even think about staying here without earplugs. Seriously, once the plugs are in, it's not bad. Breakfast is included, which although modest, is a plus. The street is a little creepy at night - it's a dead zone between two great neighborhoods - Park Slope and Boerum Hill. Staff is friendly. And it's only a 9 minute walk to Smith Street and a short walk to the RR subway. WiFi is good. Showers are good. Not bad for budget travelers.

  • Stayed November 2014, traveled solo
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandon W, Front Office Manager at Comfort Inn Brooklyn - Downtown, responded to this review, 2 weeks ago
Thank you for taking the time to review the Comfort Inn Brooklyn Downtown. We aplogize for the noise interuptions during your stay, but we are happy that you liked everything else. We value your feedback.

Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Brooklyn - Downtown

Address: 279 Butler Street, Brooklyn, NY 11217 (Formerly Comfort Inn Brooklyn Bridge)
Phone Number:
Location: United States > New York > Brooklyn
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #32 of 51 Hotels in Brooklyn
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Brooklyn - Downtown 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
The Comfort Inn Brooklyn Downtown is a 104-room property located between historic Park Slope Brooklyn and Cobble Hill and is the closest hotel to the Barclays Center. The hotel is a recently opened CHOICE property. Our pet friendly, Comfort Inn Brooklyn-Downtown is conveniently located close to Atlantic/Barclay's subway station which also services the Long Island Railroad. The hotel is close to Metrotech, Fulton Street Mall, Long Island University, Botanical Gardens, the Brooklyn Bridge, Brooklyn Academy of Music and Prospect Park. Enjoy all that Brooklyn has to offer with convenient access into Manhattan. Limited self-parking available (at an affordable fee). Free wireless and hard-wired Internet. Conveniently located within walking distance of over 150 restaurants, lounges and shopping, government and corporate offices. ... more   less 
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Also Known As:
Holiday Inn Express Brooklyn Downtown Hotel Brooklyn
Comfort Inn Brooklyn
Brooklyn Comfort Inn

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