We checked in to this hotel on October 19 (Room 214). That night, we found a bed bug in our room. We caught it and took it down to show the person at the front desk who immediately became rude and defensive. She denied it was a bed bug, even though I have seen them before from living in NYC and know what they look like. She wasn't apologetic at all, and we had to argue with her for a long time before she would agree to refund the money for the room. Unfortunately, even though we put all of our clothes through the dryer and examined all of our belongings after we left, I still ended up with bed bugs in my apartment after returning from the trip. I ended up spending thousands of dollars to have an exterminator come out and treat my apartment. I contacted the manager and he denied that we ever found a bed bug in the hotel and refused to offer any sort of financial assistance for the extermination. From the sound of his e-mail, I don't think they ever even treated the room where we were staying. Be warned - staying here may end up costing you thousands of extra dollars to treat your home for bed bugs.
- Official Description (provided by the hotel):
- The Comfort Inn Brooklyn Downtown is a 104-room property located between historic Park Slope Brooklyn and Cobble Hill and is the closest hotel to the Barclays Center. The hotel is a recently opened CHOICE property. Our pet friendly, Comfort Inn Brooklyn-Downtown is conveniently located close to Atlantic/Barclay's subway station which also services the Long Island Railroad. The hotel is close to Metrotech, Fulton Street Mall, Long Island University, Botanical Gardens, the Brooklyn Bridge, Brooklyn Academy of Music and Prospect Park. Enjoy all that Brooklyn has to offer with convenient access into Manhattan. Limited self-parking available (at an affordable fee). Free wireless and hard-wired Internet. Conveniently located within walking distance of over 150 restaurants, lounges and shopping, government and corporate offices. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Brooklyn Downtown Hotel Brooklyn
- Comfort Inn Brooklyn
- Brooklyn Comfort Inn