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“Could be terrific” 3 of 5 stars
Review of Hotel Le Bleu

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Hotel Le Bleu
3.0 of 5 Hotel   |   370 4th Avenue, Brooklyn, NY 11215   |  
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Ranked #9 of 52 Hotels in Brooklyn
Certificate of Excellence 2014
boston
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
“Could be terrific”
3 of 5 stars Reviewed August 20, 2013

We spent a night in this boutique hotel when in Brooklyn for a wedding. The location served our purposes. The room was well appointed, the bed comfortable and the people at the front desk were very pleasant. We wanted to give it a better review, but a few problems made it impossible. For example,the shower was one with no curtain and its floor was at the same level as the rest of the room. We have used such showers in Europe and they have several drains so there is no flooding. After a few minutes in the shower the bathroom flooded, my slippers were soaked and it was a bit of a mess. The one drain was just not enough for such a shower.

Another problem was when we asked the front desk to call us a taxi they said they don't do that, but only call limos. Rather than stand in the street to hail a cab in this industrial district we used the limos which were somewhat more expensive than the taxis and one of the drivers was less knowledgable of the area than the usual New York taxi driver. He brought us to the wrong entrance of the Brooklyn Botanical Gardens where the wedding was held. Despite his insistence that this was the correct entrance we asked that he wait while we checked it out. It was several blocks away and he drove us there. In all our travels we have never before been to a hotel that refused to call a cab and insisted we use a limo service.

There was a feeling in the hotel that as nice as they were, they did not see the situation from a guest's point of view. There was no literature in the room as to how they function. For example, when we wanted to call the front desk there were no instructions as to what number to dial. After several tries based on other hotels we finally dialed zero and they answered. The breakfast "basket" contained barely toasted cold bagels and a cold sweet roll. They could do better since they have no restaurant and we had no choice. We were to make our own coffee. The coffee machine's instructions were worn off, so that took a while to figure out. They provided only one packet of regular coffee and one of decaf. Neither of us drink decaf.

Except for the shower, these are minor problems which could be easily remedied and we might even consider returning to this hotel if we were in Brooklyn. However the flooded bathroom was totally unacceptable.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotellebleu_gm, Manager at Hotel Le Bleu, responded to this review, November 22, 2013
Good day ShirleyBoston,

Thank you so much for your feedback about Hotel Le Bleu. We are extremely sorry to hear that your experience was less than excellent. We strive to deliver excellent service that is both warm and relaxed. All feedback is necessary for us to continue to improve.

Regards
HLB
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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709 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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CT
Reviewer
5 reviews 5 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 17, 2013

Odd though convenient location- seems to rise up out of nowhere- big room with lots of amenities- robes, snacks, nice minibar with good choices. Front desk folks SUPER friendly. Pillow smelled like somebody else's head.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotellebleu_gm, Manager at Hotel Le Bleu, responded to this review, November 22, 2013
Good day Mendy7,

Thank you so much for your feedback about Hotel Le Bleu. We are extremely sorry to hear that your experience was less than excellent. We strive to deliver excellent service that is both warm and relaxed. All feedback is necessary for us to continue to improve.

Regards
HLB
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aurora, Missouri
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 15, 2013 via mobile

Just a block from all the shops and restaurants Brooklyn's 5th Ave offers, plus offering a view of the Manhattan skyline and the Statue of Liberty, we were very happy with our 1st stay at Hotel Le Bleu. And we were surprised to look out our 6th floor window on the morning of our departure and see the Queen Mary 2 docked nearby. The hotel was clean, comfortable, and well appointed. Amanda, Henry, and Edes were so helpful at the front desk, holding four luggage after we checked out until we could board the ship. And they arranged a car to take us to the cruise terminal nearby. We'll be back.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotellebleu_gm, Manager at Hotel Le Bleu, responded to this review, November 22, 2013
Good day Kelly J,

Thank you so much for your positive feedback about Hotel Le Bleu. We work very hard to deliver excellent service that is both warm and relaxed every day, for every guest, every stay. Your feedback makes it all worth it.

Regards
HLB
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami Beach, Florida
1 review
4 of 5 stars Reviewed August 15, 2013

This hidden gem did not receive 5 stars only because the bar and restaurant weren't up to par. Le Bleu is located in Brooklyn in the Park Slope area. The hotel is in an industrial area that one would not expect a boutique style hotel.

From the moment that we arrived we were treated by the staff with the utmost respect, kindness, and professionalism. Truly when it comes to service it was unparalleled. The service is definitely 5 stars!!!! One of the evenings of my stay at midnight I wasn't feeling well and I wanted to make some tea. I wasn't able to get the coffee machine working in my room, so I called the front desk. I told Audrey who immediately said please do not worry, I will bring some up to you. Within minutes she brought a tray with an assortment of teas, a pot of steaming hot water and told me to never hesitate to call if I needed anything! On another occasion I was reading in the computer room, when I saw Amanda who is also part of the staff. She asked if I would like a cup of coffee or something to drink. I opted to get a tea. Amanda also within minutes returned with a tray and not only did she bring me tea; but a croissant as well. These are the little things that become the big things when traveling. I can not just say Amanda and Audrey, also Henry, Edes, and Robin were spectacular. Amanda I must say also made our stay as welcoming and helpful as could be. ALL of them are shining stars of the service industry and would be the #1 reason for my return!

As far as the hotel itself it is extremely clean. Housekeeping is kept to the standards of a luxury resort. The blue lighting is spectacular and gives it a very nice touch. And the beds are extremely comfortable for a good night sleep.

I will say this although the bar and restaurant wasn't what I expected. The terrace in the bar gives a great view to the Manhanttan skyline. And I would like to mention those establishments are franchised and are not part of the Le Bleu management. But a brightside is the complimentary picnic basket continental breakfast.

Overall if your looking for decent prices and near Manhattan. Le Bleu should be your choice.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotellebleu_gm, Manager at Hotel Le Bleu, responded to this review, November 22, 2013
Good day Larry V,

Thank you so much for your positive feedback about Hotel Le Bleu. We work very hard to deliver excellent service that is both warm and relaxed every day, for every guest, every stay. Your feedback makes it all worth it.

Regards
HLB
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
brookline
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 15, 2013

I travel to NY very often and have stayed in many hotels, different rates, locations and stars.

This was my first time staying in Brooklyn. As we drove to hotel I was concerned with the area around it even when we parked I had that look "oh well-- we are only sleeping here."
Little did I know that:
- parking is free.
- staff is super friendly and helpful
- room was huge, with a balcony/ 2 double beds/ amazing shower * regarding privacy, although the shower was glassed in, it had curtains that you could close.
- Bose surround sound.
- complimentary 2 water bottles, popcorn and crackers.(Staff suggested if we wanted the water cold, we should exchange for the one in the mini bar)
- complimentary breakfast - choice of bread- butter- jelly- yogurt. Coffee maker in the room.
- rooftop bar.
- car service that staff called for us to take us to D.U.M.B.O. $13 -- yup you read it correctly.
- we had dinner at Pok Pok restaurant ( this deserves another review) we called the hotel after and they sent us a car service to bring us back -- $13. I swear.

One suggestion for the management: please let the staff at front desk have some kind of seating. We arrived at 2PM and the same staff was there at 11:30 PM standing and smiling.
Can't wait to go back!!!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotellebleu_gm, Manager at Hotel Le Bleu, responded to this review, November 22, 2013
Good day lulu12Brookline,

Thank you so much for your positive feedback about Hotel Le Bleu. We work very hard to deliver excellent service that is both warm and relaxed every day, for every guest, every stay. Your feedback makes it all worth it.

Regards
HLB
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
texas
Senior Contributor
41 reviews 41 reviews
33 hotel reviews
Reviews in 32 cities Reviews in 32 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed August 14, 2013

For NYC standard, the room is more than adequate size. We have 2 double beds and still have enough space to put in 2 full size suitcases and space to walk around. There is no tub but has a big rain forest shower overhead and a hand held. All modern electronic amenities are there and wifi is free ( quite slow but good enough for email and browse through news headlines). Bed is very comfortable and duvet is not unusually heavy. The room is clean and comfortable. Bath towels are thick enough and bedsheets are definitely decent and may be above middle of the road. This is not a full service hotel but the front desk is friendly and helpful. I stay there four nights and was on the 7th floor. Right above my room is the restaurant and above it, the roof top lounge and bar. It got a bit noisy on Saturday night even at midnight. the rest of the nights were fine. You will probably do well if you do not have seventh floor on saturday. The hotel is in a gentrified parts of Brooklyn i.e Park Slope. I know the area well. It is very safe. Most of the redone apartments around there sell for well north of a million recently. If you can get the room below $250, it will be worth your money.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotellebleu_gm, Manager at Hotel Le Bleu, responded to this review, November 22, 2013
Good day hohoho1,

Thank you so much for your positive feedback about Hotel Le Bleu. We work very hard to deliver excellent service that is both warm and relaxed every day, for every guest, every stay. Your feedback makes it all worth it.

Regards
HLB
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stoneham, Massachusetts
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 12, 2013

Funky modern boutique hotel - very convenient location to Park Slope neighborhood and NY transit. Good value for the money. Glassed-in shower stall and frosty glassed-in toilet, however, leave little privacy. Very secure, free parking, roof top restaurant (check out the view of the Statue of Liberty! Complimentary breakfast delivered to your room, stocked fridg and snacks are an added touch.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotellebleu_gm, Manager at Hotel Le Bleu, responded to this review, November 22, 2013
Good day Familyof4Vacation...,

Thank you so much for your positive feedback about Hotel Le Bleu. We work very hard to deliver excellent service that is both warm and relaxed every day, for every guest, every stay. Your feedback makes it all worth it.

Regards
HLB
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Le Bleu

Address: 370 4th Avenue, Brooklyn, NY 11215
Phone Number:
Location: United States > New York > Brooklyn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Brooklyn
#6 Family Hotel in Brooklyn
#10 Romantic Hotel in Brooklyn
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Le Bleu 3*
Number of rooms: 48
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Also Known As:
Le Bleu Hotel
Le Bleu Brooklyn

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