The hotel has been very accommodating to my family. We have a room on the 5th floor over looking the back of the hotel. The room is kind of small, but nonetheless, comfortable and warm. The front desk staff is very nice and are very helpful. Great location, subway stop on the corner. 15 minutes to lower manhattan. Breakfast is great, plenty of coffee and pancakes. Coffee is served all day. So far, an excellent stay.

This is my second time to this hotel. It's near by union street station (metro R line) which is good for me to commute from Brooklyn to NYC. The breakfast is nice. Good Coffee. The staff is friendly. It's good to stay in this hotel for business trip.

This place is in a great location and is completely inexpensive. With that said it is about what you would expect for a low cost hotel. When we arrived the parking for the hotel was completely taken (which wasn't a big deal given that there's a lot directly up the street). The room is basic, pretty small, no frills but it has everything you need. To be honest the best part of the place was the housekeeping staff. We were leaving our room on a rainy fall day and said good morning to a woman in housekeeping and she mentioned that it was raining outside and asked if I had brought my umbrella. I laughed and said that I hadn't and I'd just have to deal with it and she actually loaned me hers. I thought that was really nice. I hope that the staff at this hotel is treated well and taken care of, they were the one thing that really stood out.

“Double charged my credit card”
1 of 5 stars Reviewed May 18, 2012
4
people found this review helpful

Stayed there on the 7th May for 3 nights, have paid my bill by cash at the end of stay, however, couple of days later, they charged my credit card for the same amount. Have contact them several times, no one bother to take action to refund my card. This is very unprofessional."
I've got the same problem with my credit card l!
If your nerves and health is important for you - never stay at this hotel!
Booked one night in this hotel (from 10/14 to 10/15/2012).I booked a room "on line" via Expedia. (paid $158.59). The hotel's staff charged my credit card without my permission for $243.36. Contacted to the hotel several times but nobody even tried to refund my money back. Very,very,very bad and unprofessional service!!!!