My sister and I stayed at the Luxe for several nights. When my sister learned that the room we had booked faced the noisy train, she asked to be moved to a room at the back of the hotel and was accomodated. In addition, a miscommunication had the hotel booking us in a night earlier than we planned and they refunded the money no problem.
Breakfast was pretty pathetic the mornings we were there because apparently fresh supplies came in the morning we left. Oh well. The coffee was good and the fresh fruit was appreciated.
Staff were extremely helpful and patient and we found the room to be comfortable and, unlike other reviewers, our floor was quite quiet. But... the hotel is in a part of Brooklyn that at night may not seem very safe especially if you use the subway from Manhattan. Even though there are plenty of young people including women walking around quite freely, the street life leading to the hotel seems a little threatening.
I would like to suggest that the Luxe and other Brooklyn hotels coordinate a shuttle service several times a day and night to the bridge subway station and back. It would be an incredible gesture and very helpful if tourists had a more convenient and perhaps safer way of navigating in and our of that part of the neighborhood.
I would definitely recommend the hotel even with the needs to improve mentioned above.
- Official Description (provided by the hotel):
- Welcome to Hotel Luxe: a sophisticated and modern urban hideaway in New York City featuring contemporary amenities and stylish guest accommodations. Hotel Luxe is conveniently located on one of Brooklyn's main arteries-Atlantic Avenue. Complimentary Amenities include: Breakfast, WiFi, In-Room Coffee, Flat-Screen HD TVs with premium channels, Front Desk/Concierge Assistance for Restaurant Recommendations, Airport Shuttles, and Car Service Arrangements ... more less
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