We were in Brooklyn for a wedding and stayed at the Box House because it was closer to the wedding site than staying in Manhattan. We had our doubts about the hotel and the neighborhood but after reading the other Trip Advisor reviews booked a city view loft and figured at worst we would look back at the experience as an adventure.
When we first arrived at the Box House we thought our adventure was beginning -- the front was under construction and entrance was closed. However, after standing with our luggage looking lost for several seconds one of the construction foremen came over and directed us around the corner to the new entrance on McGuinness under the Pulanski Bridge. Immediately the doormen helped us with our bags, and from that point forward the Box House was a dream. The staff was extremely helpful, giving us maps of the neighborhood and recommendations on local shops and restaurants. (There are several excellent restaurants in Brooklyn, a few within walking distance of the hotel.) We had a broken coffee maker in our room which they immediately replaced, and every other request was addressed quickly and professionally.
It also turned out many of the other wedding guests were also staying at the hotel, so we got to see various rooms and layouts at different times, all of which were spacious and well appointed. Our loft was large with high ceiling and lots of windows that did look out at Midtown Manhattan. There was a patio with 2 chaise lounges, a table and chairs which must be awesome when it's not snowing. The kitchen was well stocked, although our room lacked the dish washer which other guests had. Also our bathroom was not the greatest - the shower was very small and the sink lacked counter space. Other guests had much nicer bathrooms. Still, the view and space of our room made up for any other shortcomings.
The hotel provides a car service to the two nearby subway lines, but we rarely used it. The walk through the neighborhood is peasant with various shops and restaurants along the way. When we did use the cars, the drivers were courteous and prompt. The subway stop for the 7 is one away from Grand Central and you can be in Midtown from the hotel in a matter of minutes. You can also take the G to the E and be almost anywhere in Manhattan in less than 20 minutes.
Finally, the best recommendation I can give on this hotel and the reason we will stay there again: When checking out, in our haste to get to Newark for our flight, we left a carry on bag in the hotel lobby. We didn't realize it until more than halfway to the airport and knew that if we turned around we would miss our flight. We called the front desk and told them what we had done, and after a moment the clerk returned to the phone and said they had the bag and would take care of shipping it to our home address. We received the bag with all contents via Fedex the next morning. At most hotels that bag would never have been found again, but the honest and integrity of the Box House staff made all the difference for us.
- Official Description (provided by the hotel):
- Located in the industrial chic area of North Greenpoint in Brooklyn, The Box House Hotel features contemporary lofts and suites with large windows. The Box House offers comfortable self-catering accommodations with extensive hotel facilities. Each apartment-style accommodation at The Box House Hotel is styled with bright colors, hardwood floors, antiques and contemporary art. Select rooms have a terrace and views of Midtown Manhattan. ... more less
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