Ok let me get the first slight negative issue out the way first. The nearest Metro station is about a ten minute walk away.
Let me start with the staff. They are amazing, friendly and courteous. Always smiling and happy to help. The lobby is modern and inviting.
The rooms are lovely. Its the first time I've been to a hotel where the pictures on the website don't look AS GOOD as the rooms themselves. Its hard to see the size of the room from their photos, it is so bright and big and airy.
The bed is one of the best I've slept in. Another thing, you know how hotel towels and sheets always smell like burnt cake? (well that's what I feel)... At the box, they smelled fresh, like REAL fabric conditioner, -lavender ish! ... The room was really clean, with a sofa and two flatscreen HD TV's with REAL cable TV, with most the decent channels you would need from HBO to NBC etc...
The kitchen has all that you would need for doing your own cooking although we didn't cook much ourselves! They provide the usual amenities of coffee/tea too.
The bathroom was clean and the shower was lovely too. And the towels smelled good!! Ok yeah I already said that but I still think that's great :P
We will definitely stay here again if we are in NYC. Thanks Box House for making our NYC trip comfortable and a real treat!