Normally, when I travel whether for business or pleasure, I try to seek out “different” experiences. Also, when I travel alone, as a woman, comfort, safety, and a pampered environment are all criteria on my radar. I went to NY for a short business trip last week and was a little concerned because of the devastating effects of Hurricane Sandy. Apparently, like many other businesses in the area, The Box House Hotel also suffered some damage during one of the worst storms that has ever hit NY. Boy, was I surprised!
The management and staff must have moved mountains because the hotel sparkled like a well-polished gem! I was told that a few rooms were still out of commission and the heat was still not on in the lobby. I am sure that they will very quickly be back to 100% Aside from that, the hotel was as beautiful as the pics on the web site. My room was in essence, like an apartment – definitely a home away from home. High ceilings, a mix of modern and antique furnishings with original art. The mattress was of a better quality than I have had in 5* hotels. It included a full kitchen. It was absolutely spotless. I made a point of seeking out the housekeeper to commend her. There is also a fully equipped gym with sauna and steam showers. They thought of everything!
The staff was first rate – friendly and helpful. They provided me with info about the area and a map/guide of local cafes and restaurants. Their unrelenting focus on service really creates an environment that is completely different from the world you step out of as a traveler. All within the context of an intimate boutique hotel. I commend the management for creating a new and satisfying travel experience. I will be staying here on all future trips to NY.