I rated this very good and not just average because I really liked the staff . . . otherwise I would have given it an average rating. I booked a Superior King with a balcony - in NY that doesn't mean what I thought it meant. The room was small, my husband and I had to turn sideways to pass in front of the bed. We usually stay with my daughter in her 2 bedroom apartment in Williamsburg that's about the size of a postage stamp, so this room was better than that since we were staying 4 nights. Our room was on the street side and was somewhat noisy. One night around 11:30 p.m. for about 20 minutes I heard loud music. I thought the radio in the room had gone off it was that loud. It's within a very easy walk to the subway and places to eat and have coffee. Parking is not available but just next door you can park daily for $22 so we did that and had no problem getting the car out at 7:30 a.m. when we checked out. The hotel gym seemed to be a work in progress, not much in the way of cardio. One of the treadmills wasn't even working. We made do.