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“Pointe Plaza, great hotel in Brooklyn” 4 of 5 stars
Review of Pointe Plaza Hotel

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Pointe Plaza Hotel
3.0 of 5 Hotel   |   2 Franklin Ave, Brooklyn, NY 11211   |  
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SHUTTLE TO TIMES SQUARE
Ranked #11 of 50 hotels in Brooklyn
Portland, Oregon, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Pointe Plaza, great hotel in Brooklyn”
4 of 5 stars Reviewed January 22, 2013

This quirky hotel really takes care of its guests. The daily shuttle to Times Square is excellent. The breakfast buffet isn't awesome but certainly adequate. The rooms are quite odd but comfortable. Good location near things, not right in the thick of Williamsburg but I'm sure that's why it's more affordable. I've stayed here numerous times and the front desk staff is very friendly and can guide you to wherever you want to go.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imam K, Manager at Pointe Plaza Hotel, responded to this review, April 10, 2013
Sorry about the delayed response.
We appreciate you taking time to let us know how your stay was at the Pointe Plaza hotel.
Hope to see you again and soon.

I am glad you recognize us as a great hotel in Brooklyn.
It adds great value with Shuttle to Times Square and great continental breakfast.
we assure you better stay every time you return.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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Durham
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 19, 2013

Some work colleagues were staying in this hotel and so I stayed there for the convenience. Room we had was a "suite" with a kitchen (2 burners, a frig, sink, microwave) with a table, chairs and skylight. Bathroom had THE ABSOLUTE DEEPEST bathtub I've ever seen in a hotel. Wish I had stayed longer to benefit from a hot, deep soak.

Bedroom was simple decor. "King size" bed was really 2 twins pushed together on one head board. Room did have a view of Manhattan skyline and bridges from Brooklyn. Did not check out continental breakfast because my friends in another room cooked me breakfast. A secure parking lot is available 1 block away for $15/ per night. The price cannot be beat for a NY hotel $119/night. Hotel was very clean.

Room Tip: Ask view city view.
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imam K, Manager at Pointe Plaza Hotel, responded to this review, April 10, 2013
Sorry about the delayed response.
We appreciate you taking time to let us know how your stay was at the Pointe Plaza hotel.
Hope to see you again and soon.

Your thoughtful review is much appreciated.
I am glad you liked our deep bath tub.
Next time please check out our continental breakfast. It is nothing short of the breakfast your friend made you.

Hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 7, 2013 via mobile

what when we first got there we had never been to New York City so we had no idea how it would be! We pulled up to the hotel I ran in to find out where to park and the front desk staff analia said to park between Francis street and Franklin street when that was completely wrong after 30 minutes of standing in freezing cold looking for parking and her getting very irritated when we called for more specific instructions we finally found the parking which was just straight down the street past the first Street on the left hand side so if you stay there that's where you park ,she just handed me a piece of paper and told me to go park when I got to the parking had no idea how to get in finally someone pulled up and told me to put in the code found on the back that she had wrote into the keypad,she could have told us that so that was the first thing that irritated me after a 6 hour drive there , finally we got checked into our room when we got in there there were no TVs or a coffee maker which anywhere I've ever been you could at least find a coffee maker and a TV in the biggest dump of a hotel ,that was disappointing I went down to the front desk to ask her if they had another room the manager was very nice! He asked her if there were any other available room and she said no without even looking which that made me even more irritated I asked her if they had a coffee maker I could put in the room she said no but she would bring me up an old coffee pitcher/container that I could get coffee with downstairs and take to the room I said okay that was fine but she never brought it!!!!! if you're going to stay in this hotel the rooms are very nice but if you get an economy room make sure you realize there are no TVs in the living room or in the bedroom and there are no coffee makers so if that's something that you prefer make sure you do not get an economy room !other than that the rooms are nice it's in a safe quiet area it's in a Jewish Community. the rest of this day was fine we did not stay in the hotel much but I think that the front desk girl could have a little more patience with people who don't have any idea about that area!

  • Stayed December 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imam K, Manager at Pointe Plaza Hotel, responded to this review, April 10, 2013
Sorry about the delayed response.
We appreciate you taking time to let us know how your stay was at the Pointe Plaza hotel.
Hope to see you again and soon.

I have to say sorry again about the parking lot location mix up.
It is really straight up and on your left from the hotel and can"t get any simpler.
About your room, When you booked online, the third party website definitely mentioned that the economy rooms do not have a TV.
We could not have controlled what room type you choose. You chose an economy room type.
We now have coffee makers in the room.
Hope you choose the right room type and give us another chance in near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed January 1, 2013

The Pointe Plaza is clean, comfortable and well run. The room rates are excellent. The location of the hotel is in a safe neighborhood, with access to the G line a short half-mile walk from the hotel. 30 minutes on the subway will get you anywhere that you want to go in Brooklyn or Manhattan.

Our room was overlooking the corner of Wallabout and Wythe avenue. Apparently, in Brooklyn "Don't Honk: $350 Fine" means "Honk a lot". Until 10:30PM, the honking is incessant - and then it more or less stops - and the hotel is quiet. This is in no way the fault of the hotel proprietors - I do not think that they are the ones honking their horns.

The hotel obtained a car service for us to Penn Station - the car service was early, and got us to the station for a good rate. For those who have complained about the hotel only supplying car services - rather than yellow cabs - a quick look around the streets of Brooklyn will indicate that there ain't that many yellow cabs to be had.

Nice stay - Brooklyn was cool, and we would stay here again.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imam K, Manager at Pointe Plaza Hotel, responded to this review, April 10, 2013
Sorry about the delayed response.
We appreciate you taking time to let us know how your stay was at the Pointe Plaza hotel.
Hope to see you again and soon.

Our goal is to improve everyday. and I hope to keep up with your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chapel Hill, North Carolina
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 26, 2012

This is a great hotel. The rate was reasonable for NY. What you get for that rate is quite a value. Immaculately clean rooms. Like you are the first person to stay there, really. The guests here tend to be quiet anyway, but the room insulation must be good as well, because I never heard any sounds from next door, or above or below me.

The staff is very friendly and helpful. Always a smile and greeting when you come in. They have reasonable parking nearby if you need it.

My only quibble is the free breakfast. It is good enough, but not great. Food they can pick up at the supermarket, like boxes of donuts and yogurt. The bagels are the best thing, proving that even cheap New York bagels are pretty darn good bagels. And there is plenty of fresh fruit, which is a plus. The coffee is decent, especially for hotel coffee. Hey, it's a quick breakfast and you are out and on your way, so I can't really complain.

The Flushing Ave G train station is about a half mile east, through a very safe Hasidic neighborhood.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imam K, Manager at Pointe Plaza Hotel, responded to this review, January 14, 2013
Thank you for taking your valuable time and letting us know how your stay was at the Pointe Plaza Hotel. As always, your opinion is key to our improvement.

We are always improving and our free continental breakfast can also have room for improvement.
Your Your next visit will be the time you can see how much we have progressed.

Looking forward to host you again and soon. Please don't forget to mention you are a repeat guest while making the next reservation for your additional discount.
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Aurora
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 9, 2012

Quiet and relaxed atmosphere. Large rooms with high ceilings. Receptionist very helpful. Location good for bus and subway. Kid safe hotel and local area. Close to Laguardia. Recommend for families. Not much for activities in the immediate area, unless Orthodox Jew, but safe area to walk around and easy access to bus, taxi and subway.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imam K, Manager at Pointe Plaza Hotel, responded to this review, December 14, 2012
Thank you for your positive review. We appreciate your honest opinion and recognition of the value we offer at The Pointe Plaza Hotel.
We hope you will return soon; just for your future reference, we do offer a free shuttle to Times Square every morning from the hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Pointe Plaza Hotel

Address: 2 Franklin Ave, Brooklyn, NY 11211
Phone Number:
Location: United States > New York > Brooklyn
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #11 of 50 hotels in Brooklyn
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Pointe Plaza Hotel 3*
Official Description (provided by the hotel):
This New York hotel is located in Brooklyn NY, just minutes away from Manhattan. We are only 3.5 miles from downtown Manhattan, 2 miles from Brooklyn Public Library, 7 miles from LGA airport, and 9 miles from Yankee Stadium. We feature Wi-Fi internet throughout the entire hotel. Some of the amenities include spacious rooms with high ceilings, operable windows, and some guestrooms include kitchenettes. We also feature flat-screen TVs in most rooms as well as a seating area and a desk. A complimentary continental breakfast is included with your stay. Flushing Avenue Metro Station is a short 10 minute walk from the property. The Pointe Plaza Hotel also offers complimentary shuttle service once daily to Times Square. ... more   less 
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