Frankly, did my best to recall a negative experience, but simply couldn't. Staff at check-in was very friendly, efficient and helpful, as well as at checkout, when they reserved a car for me. I'm a light sleeper and was located on the first floor across from the breakfast room and elevator, and heard NOTHING from the moment I checked in....maybe weekday nights are quiet. Room had all amenities you could ask for....those found in $400 hotels in Manhattan and, I imagine, all rooms are similar. Aha, one thing! Walking on north side of Atlantic Avenue from subway, I walked two blocks beyond hotel as the overhead railroad structure blocked the hotel's signing, which is high up. They need a sign at street level. If there is one, I missed it. Granted, the neighborhood is grim at night....much livlier in the morning. But, if you arrive in the daytime, you shouldn't be intimidated. If the location works for you definitely try this BW.
My room was in the back and very quiet.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
March 22, 2013
We couldn't have said it better!
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Thank you so much for your positive feedback about our BEST WESTERN PLUS - ARENA HOTEL. We work very hard to deliver excellent service that is both warm and relaxed every day, for every guest, every stay. Your feedback makes it all worth it. Our neighborhood as in all neighborhoods in New York City is changing. There are new developments and shops opening up on a daily basis. With the opening of the Barclay Center a short distance away we expect more developments and shops opening in the near future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.