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“Felt safe and a thumbs up” 4 of 5 stars
Review of BEST WESTERN PLUS Arena Hotel

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BEST WESTERN PLUS Arena Hotel
2.5 of 5 Hotel   |   1324 Atlantic Avenue, Brooklyn, NY 11216   |  
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Ranked #14 of 51 Hotels in Brooklyn
Prince George's
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Felt safe and a thumbs up”
4 of 5 stars Reviewed November 20, 2012

I would stay at the Best Western Plus Arena Hotel again. I was in Brooklyn to attend my cousin's 65th birthday. It was much better than expected. Anthony and the dark brown eyed woman was so welcoming, extremely helpful, and patient. I had questions about the subway and they were able to answer the quesions while showing me the subway map and explained how the various subway lines. A subway stop is across the street, however, the sound from the trains didn't bother me at all. The beds are super comfortable and felt sooooo relaxing. Ahhhhh! Breakfast was OK -- danish, yogurt, boiled egg, pancakes. An improvement is to add bacon or sausage. Otherwise, I'd stay again.

Stayed November 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review, November 27, 2012
We couldn't have said it better! Our first time guest's frequently find our hotel and instantly get to know our entire hotel, staff and accommodations like their own home. Thank you so much for your positive feedback about our BEST WESTERN PLUS - ARENA HOTEL. We work very hard to deliver excellent service that is both warm and relaxed every day, for every guest, every stay. Your feedback makes it all worth it.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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255 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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  • Swedish first
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English first
Rochester, New York, USA
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 8, 2012

Hotel was good, a little pricey but what isnt in NY the beds were comfortable & the room was clean. View wasnt that great but the area doesnt really have attractions your in the center of the "hood" lol we weren't uncomfortable but you wouldn't of caught us walking at night alone. There is security (one guard) so atleast there is someone around in the event something occurs. Overall our stay was pleasant, we did not eat any breakfast or get a chance to use the amendities. My suggestions: build bigger parking lot, its only about 6-8 spaces which fill up pretty quickly for a hotel with many floors, we had to park around the corner one evening. They should also add door stoppers to the doors they slam hard and loudly when guest enter & leave their rooms which can be annoying when sleeping or watching tv. The hotel is in walking distance of stores so if you need something you dont have to go far. I would stay here again, it was a decent hotel.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review, November 29, 2012
We couldn't have said it better! Our first time guest's frequently find our hotel and instantly get to know our entire hotel, staff and accommodations like their own home. Thank you so much for your positive feedback about our BEST WESTERN PLUS - ARENA HOTEL. We work very hard to deliver excellent service that is both warm and relaxed every day, for every guest, every stay. Your feedback makes it all worth it.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
leicestershire
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 2, 2012

This hotel was lovely in itself but unless your a martial arts expert I would try to avoid. I travelled with my step-son for his 18th birthday treat & we stayed for 4 nights in total. We were not really there much to be honest, spending most of our time in Manhattan. The staff were very friendly & helpful, even drying our drenched clothes free of charge. The breakfast is pretty basic, being only continental but I guess most New Yorkers eat out. The waffles however are delicious!

My advice is this: Don't make eye contact with anyone loitering around and outside the hotel, be back before dark and carry a baseball bat! Having said this, we were fine, just intimidated really.

The subway is the best way to get in to Manhattan from this hotel as it is quite a walk.. as we found out on the first day, hence the wet clothes!!

All in all the hotel was fine but I won't be staying here again and that is purely due to it's location!

Room Tip: Whichever room you get you will still get tram line noise but this is New York after all!
See more room tips
  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review, November 27, 2012
Thank you so much for your positive feedback about our BEST WESTERN PLUS - ARENA HOTEL. We work very hard to deliver excellent service that is both warm and relaxed every day, for every guest, every stay. Your feedback makes it all worth it. Our neighborhood as in all neighborhoods in New York City is changing. There are new developments and shops opening up on a daily basis. With the opening of the Barclay Center a short distance away we expect more developments and shops opening in the near future.
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Lourmarin, France
1 review
4 of 5 stars Reviewed November 1, 2012

This hotel offered everything you would expect for the price. The rooms were large enough, the service was very good and very friendly. It's a run- down neighborhood, nut not threatening. There is an excellent French patisserie/boulangerie just around the corner on Nostrand, called BienVenu.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review, November 27, 2012
Thank you so much for your positive feedback about our BEST WESTERN PLUS - ARENA HOTEL. We work very hard to deliver excellent service that is both warm and relaxed every day, for every guest, every stay. Your feedback makes it all worth it.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sweden
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed October 8, 2012

I can recommend this hotel for the low coast and the good quality – you get plenty of comfort for your money! The staff is also nice and I was happy with the breakfast, standard of the room, and the internet connection. So considering only the hotel good work guys!

However, the area has some rougher edges. I generally don’t mind drunken people and urban living but some of the things I overheard walking in the neighborhood was intimidating. I guess if you stay on the avenues you’re safe but don’t wander into some of the side streets.

Overall, if you’re used to urban areas with an edge I’m sure you will be very happy with your stay.

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review, October 11, 2012
We couldn't have said it better! Our first time guest's frequently find our hotel and instantly get to know our entire hotel, staff and accommodations like their own home. Thank you so much for your positive feedback about our BEST WESTERN PLUS - ARENA HOTEL. We work very hard to deliver excellent service that is both warm and relaxed every day, for every guest, every stay. Your feedback makes it all worth it.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MI
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 4, 2012

Yes the hotel is new. Rooms are SMALL but clean and fully equipped. Breakfast is good and the internet works well. It is two or so blocks from an express subway stop. However the area the hotel is in is very bad and downright scary at night (and we are used to depressed areas). Not sure it is dangerous, however it is quite uncomfortable. The unfortunate underbelly of the elusive American dream, very sad. I think in the future I would pay a bit more and get a slightly less new hotel in a better part of town. Also there is a tendency to have some party animals staying at the hotel which can be noisy.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review, October 11, 2012
Thank you so much for your positive feedback about our BEST WESTERN PLUS - ARENA HOTEL. We work very hard to deliver excellent service that is both warm and relaxed every day, for every guest, every stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
Top Contributor
52 reviews 52 reviews
21 hotel reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 28, 2012

As well as making the hotel affordable, staying in Brooklyn gave us a great feel for New York as lived by 'ordinary' people. At first sight the area looks run down but a little exploration led us to streets with fantastic buildings and good local eateries and shops. Everyone we met was friendly, welcoming and helpful. The room in the hotel was clean and comfortable. The staff were very helpful and friendly. Breakfast was fine and the staff in the dining room ensured constant fresh supplies. The metro was 5 minutes walk away so it was easy to get into the heart of Manhattan. It was easy to get to and from the interstates and we were early enough to secure a parking space so bringing a car to New York was made easy for us. A hotel to be recommended

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review, September 30, 2012
Thank You! We couldn't have said it better! Our first time guest's frequently find our hotel and instantly get to know our entire hotel, staff and accommodations like their own home. Thank you so much for your positive feedback about our BEST WESTERN PLUS - ARENA HOTEL. We work very hard to deliver excellent service that is both warm and relaxed every day, for every guest, every stay. Your feedback makes it all worth it.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Arena Hotel

Address: 1324 Atlantic Avenue, Brooklyn, NY 11216
Phone Number:
Location: United States > New York > Brooklyn
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #14 of 51 Hotels in Brooklyn
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Arena Hotel 2.5*
Number of rooms: 56
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