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“Ok in a pinch” 3 of 5 stars
Review of Comfort Inn Brooklyn

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Comfort Inn Brooklyn
2.0 of 5 Hotel   |   353 38th Street, Brooklyn, NY 11232   |  
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Ranked #29 of 51 hotels in Brooklyn
New York City
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Ok in a pinch”
3 of 5 stars Reviewed October 22, 2012

I needed a local place to stay for a week while some emergency repairs were made to my apartment and this was an Ok option. The room was $135 a night and while that's fairly reasonable keep in mind all you get is a room. There is nothing to eat in the area except a McDonalds, a Burger King and a Domino's and the hotel is in a bad neighborhood...next to the off ramp of the BQE and in an ugly industrial area.

The room itself was clean and comfortable although very small and there were some odd smells especially in the hallways. On the plus side, its just 3 blocks to the express train to Manhattan.

  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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92 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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English first
Aldie, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 16, 2012

Stayed at the 38th St Comfort Inn with a relative for two nights. The hotel was ok...and I mean just ok. The room was extremely small but comfortable. The bathroom was also small. They need to use a stronger bleach to wash the towels (bring your own). The bed was comfy and I am very particular about beds. The bed sheets had a lot holes which goes to show how old the sheets are but oh well. There is parking in the back of The hotel and according to the front desk 2 spots out front. I was lucky the nights I stayed there because the spots out front were always available. The cleaning crew were nice not overly nice but it is New York. The front desk personnel were nice and again not overly nice. I'd stay there again if it were just for a few nights but I find it was not worth the money. That's all folks

  • Stayed September 2012, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Willow Street, Pennsylvania
Top Contributor
67 reviews 67 reviews
33 hotel reviews
Reviews in 32 cities Reviews in 32 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed August 26, 2012

The main attraction of this hotel for us is its location (near family). It is nothing fancy and have usually found the rooms clean and stocked with amenities. The one time we complained about an odor, the staff was most responsive and switched our room without a problem. Rooms include breakfast which is a nice touch. Sadly this time the hotel was so full that the breakfast room was too crowded to eat in and we ended up going out. The hotel has a parking lot which is a great plus. It may not be the nicest hotel in NY, but we found the service consistent, basic and acceptable.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 10, 2012

We stayed there for two nights. Room was non-refundable so was not able to get out of hotel without loosing money. The room was so small that we felt suffocated and was stinky. When we were there, fumigator wanted to spray chemicals on bed to kill bed bugs. Looks like they had some other chemicals which made our mouth so dary and bleed.
Staff was not friendly at all. Towels were just like rags.
How they get 2.5 starts?????? I give this hotel minus 1 star
Will never stay there again.

Room Tip: I rather stay away from tis place.
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  • Stayed August 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indore, India
Top Contributor
53 reviews 53 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 3, 2012

a great budget hotel , very basic but clean , silent , well located . the subway is just round the corner and is connected by all the major lines one would need if travelling to N.Y, it takes about 35 mins to reach the times square , where you can get any subway location , the macdonolds is very convinently located , breakfast is good , staff is helpfull

Room Tip: beware they have rooms in the basement , avoid those
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  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 6, 2012

Terrible reception staff. Rude, offensive, obnoxious, and just outright discourteous. There is no reception and you are treated with a snare everytime you enter and leave the hotel. Rooms were a mess with a "clean" room having sheets with stains on them. When asked for a new sheet, could not even supply one until next morning. Wow, if I wanted to stay in a motel, I would have done so, thought a hotel would be a bit better. I guess not.

  • Stayed June 2012, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 26, 2012 via mobile

Excellent wifi, which was important to me; breakfast wasn't bad either. Easy to get into Manhattan and I felt safe enough in the neighbourhood. Domestic staff friendly and helpful - which is more than could be said for the reception staff - but I constantly found hairs that were not mine on the sheets and the bed cover was filthy. Sadly, on my last night, I also found a bed bug - but there is allegedly an epidemic in NYC so maybe it can't be help. If they could guarantee clean bed linen, no bugs, an occasional smile from reception staff, and the relatively low price, I'd probably stay again.

Stayed May 2012, traveled solo
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Brooklyn

Address: 353 38th Street, Brooklyn, NY 11232
Phone Number:
Location: United States > New York > Brooklyn
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service
Hotel Style:
Ranked #29 of 51 hotels in Brooklyn
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Brooklyn 2*
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Also Known As:
Comfort Inn Brooklyn Hotel Brooklyn

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