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“Surprise Hotel in Brooklyn” 4 of 5 stars
Review of Sleep Inn Brooklyn

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Sleep Inn Brooklyn
2.0 of 5 Hotel   |   247 49th Street, Brooklyn, NY 11220   |  
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Ranked #35 of 52 Hotels in Brooklyn
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Surprise Hotel in Brooklyn”
4 of 5 stars Reviewed 1 week ago NEW

I visited with my two sons; we were in town for a wedding. Location was "urban" meaning a bit of decay and nastiness, HOWEVER, for a Brooklyn with like 2.5 Million people in it, my expectations were worse. The hotel itself was rather new, and SUPER clean. Cleanest hotel I've stayed in, and my usual hotels are much "fancier" than this one. Location across from McDonalds (24 hours) was great for kids. The hotel is between two subway lines, both about a 10 minute walk away. (not bad for us, but if you're not a walker ... well ... stay in Manhattan). Subways go out to Coney Island and in to NYC.

The breakfast was ... free. Not good. Not the worst, either. Did I mention McDonalds?

As a place to sleep when out-and-about visiting New York City, this was great. The neighborhood was quiet, actually, and the hotel absolutely silent. Lots of interesting cuisine options nearby. Some were good. Bodegas (urban convenient stores) right around the corner.

Beside the room, which was tiny, but absolutely well put together ... the staff was great. On our check-in, the clerk helped adjust our reservation to an upper floor room. He couldn't promise city views, but the views south were interesting ... my first trip to Brooklyn. I had other clerks very helpful, too, for extra towels, etc.

I would ABSOLUTELY stay here again. In fact, it felt like OUR room by the end of our 5 day stay. We were "familiar" with the hotel, the neighborhood, and how to get around.

Room Tip: There are very few rooms per floor, ask for higher room, but some do and some don't have city vi...
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  • Stayed April 2015, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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169 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
Rochester, NY
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 2 weeks ago

I've stayed in a variety of hotels in the New York City area and, having stayed here several times, would say this hotel is average to slightly above average for hotels in this price range outside of Manhattan. Overall it met my expectations. The property appears to be relatively new so is in pretty good shape.

Be aware that this hotel charges both a daily "safe with limited warranty" fee and a daily "hotel services fee," neither of which are disclosed in the estimate emailed from ChoiceHotels.com. The fees totaled $3.26 per day for a recent stay. Not a huge deal, but if you don't look for them you may not be aware of them. I was never offered a receipt upon checking out. I recently stayed in another hotel in the Choice Hotels portfolio in another part of the country and was not charged these fees.

  • Stayed March 2015, traveled on business
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
698dineshb, General Manager at Sleep Inn Brooklyn, responded to this review, 2 weeks ago
Dear Guest,

Thank you for taking the time to share your recent experience with us. We are glad that you found our hotel in pretty good shape. I would like to clear about the service and safe fee about the hotel charges its $1.63 each for each day, we have removed the charges from your bill and will see the $3.26 on the card. I would like to apologies on behalf of our staff regarding not providing accurate information about any fees. I assure you that issue mentioned will be taken seriously.
We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.


Regards
Vishal Bodalia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alcala De Henares, Spain
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here as the hotel was on a list of recommended ones for visiting Brooklyn. Took my two boys (9 & 13) to visit Brooklyn, Wallkill and Patterson on a lads adventure, without mum.

I am used to staying in 4/5 star accommodation for business trips, so this was a chance to come down to earth.

Was pleased with the place as it was clean and well positioned. Had hired a car for the 4 days, and chose this place also because it has free parking. The area was fine and and I would have no qualms about recommending this place to others.

The breakfast is basic. Did not touch the hot stuff (egg things and what looked like burgers), stayed with the juice, coffee and toast, butter and marmalade. The boys enjoyed the cereales and the small chocolate chip muffins. Basic but acceptable for the price.

The rooms have two double beds so you can get 4 in a room, although with luggage you could find yourself a little squashed for room.

Of course remember this place does not have a restaurant, just a vending machine with some drinks and few other things in it. There are plenty of places around that deliver food though. We had a Chinese delivered on the first night.

If you are looking for a place on a budget, with parking and close to New York, then this place will do you fine.

  • Stayed March 2015, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
698dineshb, General Manager at Sleep Inn Brooklyn, responded to this review, 3 weeks ago
Dear Guest,

Thank you for taking the time to share your feedback and staying with us at the Sleep inn brooklyn.
We take every comment in media in a very serious manner and we use it as a tool to get better.
We appreciate you sharing so many specific areas like breakfast, Free Parking, location.I am glad that you found our hotel clean and well positioned. We will share your comments with the team and use this feedback to evaluate and improve.

We hope we can have you back with us once again in the near future.
Thank you foryour comment.

Regards
Vishal Bodalia
Manager
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 4 weeks ago

If you want comfortable beds, clean rooms and nice staff plus close to subways in a safe area, this hotel is for you. Free parking, great breakfast, flat screen tv. Lightning fast wifi. HBO and tv channels that actually work! It's about $20 more a night than the cheapest hotels in the outer boroughs but you get a huge bump in comfort and service. Staff was nice and helpful. The heater/ air conditioner was actually quiet and new and temp is controlled by wall mounted thermostat. It was amazing. I don't want to leave my room in the most exciting city in the US. We couldn't hear the guests next door. Subway 5-10 min walk in a neighborhood that looks scary in the dark but isn't. View of Statue of Liberty and WTC from room. I want to go back right now just thinking of it. Don't settle for a super 8 when you can have it all for a little more. Book early on their website to save even more money. Just wonderful!!

Stayed March 2015, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2015

Sleep inn is very comfortable place to stay. Also the rooms are clean. Breakfast, internet & location everything was very nice. Also the front desk & staff are very helpful. stores are 2 blocks away..

  • Stayed March 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
698dineshb, General Manager at Sleep Inn Brooklyn, responded to this review, March 20, 2015
Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Vishal Bodalia
Manager
Sleep Inn
7187486400
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Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2015

Sleep inn hotel is one of the nice & decent hotel i have stayed everything was very good. Frontdesk, breakfast, wifi, parking everything was very nice. loved it, i will definetly come back & recommend

  • Stayed March 2015, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
698dineshb, General Manager at Sleep Inn Brooklyn, responded to this review, March 9, 2015
Dear Guest,

Thank you so much for your five star review! Our staff strives daily to make sure every guests has an exceptional experience when they stay with us. We are very excited to know that you enjoyed your time with us. Thank you veru much for the recommendation.

We are grateful for your feedback, and look forward to hosting you in the future!

Sincerely,
Vishal Bodalia,
Manager.
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Brooklyn, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 27, 2015

My stay was very nice. complain free hotel love it... we will come back again. also breakfast was good. & front desk were helpful & professional. Subways & restaurants are at walking distance. like it

Room Tip: My stay was very nice also rooms are very clean. breakfast was nice, also the front desk were very h...
See more room tips
  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
698dineshb, General Manager at Sleep Inn Brooklyn, responded to this review, March 1, 2015
Dear Guest,

Thanks for the wonderful 5-star review and for staying with us! I can't tell you how wonderful that makes us all feel. My staff and my team has been working hard to offer the best quality hotel rooms.
Glad you enjoyed the location, breakfast,and found easy exess to the subway(tains).

Thanks for saying you will come back. Looking forward to serving you again soon!

Regards
Vishal Bodalia.
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sleep Inn Brooklyn

Address: 247 49th Street, Brooklyn, NY 11220
Phone Number:
Location: United States > New York > Brooklyn
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Wheelchair access
Hotel Style:
Ranked #35 of 52 Hotels in Brooklyn
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Sleep Inn Brooklyn 2*
Number of rooms: 97
Reservation Options:
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Also Known As:
Sleep Inn Brooklyn Hotel Brooklyn
Brooklyn Sleep Inn

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