We (me, my wife and two kids under age 6) stayed here for two nights and had a pleasant experience.

Our room was very clean - a typical Aloft room with a comfortable king bed, trendy but Spartan and everything in working order. The kids loved the shower and I found the soap dispensers very convenient.

We asked for and got a lower floor (7th floor) as I had read other reviews about the noise from the dance floor above. We did not hear a peep in our floor, so I would recommend calling in early, as I did, to get a room on the 10th floor or lower. We heard our neighbors bang their doors shut, but we did not hear people talk, as other reviews state. Maybe we were lucky!

Our view from the room was a construction site - no fancy views of the city skyline so the language on the website may be a bit misleading, but I am assuming most travelers do not stay here to gaze at tall buildings anyway. The reason for our stay was to be close to the city and the hotel is really at the perfect location. At least six major subway lines are within three blocks of the hotel (less than a five minute walk). The parallel street (near one of the Subway stations) is a lively collection of convenience stores, cafes and Mexican fast food joints. We walked back late at night (11 pm) after a Broadway show and felt perfectly at ease with the surroundings. In fact, people here are much nicer than in the main city - they smiled or complimented us on our kids! I hope this clears any doubt in anybody's minds!

I do have a couple of minor complaints - I hope the hotel management reads this:
1. My room was not very well insulated, there was a cold draft coming through the windows and I needed to keep the blinds down and pinned against the wall to make sure the room didn't get too cold.
2. The room heater can get noisy (a bit annoying with the on/off feature); I am not sure if they can really address this problem.
3. The breakfast options were very minimal. They had eggs on the menu, but said they weren't available on both mornings. We had egg whites instead. These a basic needs that are not hard to meet. There is the pricey Sheraton right next door ($20 for a skeleton buffet!) - I wonder if this hotel could have a tie-up with them considering both are Starwood properties.

Overall a splendid stay with no hassles; service was friendly but not the best-in-class. Access to the city/subway cannot be beat. I would stay here again!

I stayed in this hotel for 1 night while renovations were being done to my apartment, so I actually live in Brooklyn. The reviewers who say that this neighborhood is "sketchy" or seemed "unsafe" are either racist or have just never seen an industrial area. Downtown Brooklyn is completely safe and three blocks from amazing restaurants, cafes, shops, bars, nightlife and entertainment. One subway stop away from Manhattan!

Lindsay checked me in and was very helpful. The room was bigger than most Manhattan rooms I've seen and the layout was great. The bed was INCREDIBLE. I barely laid down before I started drifting off.

Free water, free coffee, free internet is always a huge plus. Most importantly- the price is right for this hotel.

Room service was fine, and not exorbitantly priced.

I will definitely stay here again.

Although our travel company had only arranged one room instead of the booked two, the hotel staff did their best to help us by contacting the travel company on our behalf. Once our initial problems had been resolved, we found the hotel to be friendly with a relaxed and informal style. The rooms were clean and to a good standard with excellent access to the subways to travel across to Manhattan in next to no time.

Had a great stay, hope to go back again. Would recommend

First let me start this review by saying thatI am in a hotel room at least 250 days a year as part of my job. Seldom, do I write a review of a hotel negative or otherwise. For me to take time out of my busy scheduke to sit in yet another hotel room, in order to review the one I just checked out of, should say something.

This property is from a facility stand point great, it is fairly new and like ALL Aloft properties hip and cool. That is where the glowing review will end and the ONLY reason it gets two stars, for alas, a building does not a quality hotel make!!!

My first and lasting impression of this property began with the check in process. My room type was not available, the desk clerk requested ID and credit card for a room that was PRE-PAID with the credit card authorization and images pre-faxed to the property. I explained that the CCA indicates room and tax plus incidentals and she still insisted on a card. After involving another clerk, the situation was resolved.

In fairness, the initial clerk seemed new and I was willing to overlook the screw up without protestation or a short attitude on my part.

The following morning, I needed a fax cover sheet in order to fax an important document. I approach the desk, both clerks on the phone, I patiently wait. BOTH CLERKS SEE ME STANDING THERE AND BOTH MAKE EYE CONTACT. In the meantime, another person walks up to the desk and in typical NYC I am more importsnt than you are fashion proceedes to jump ahead of me. Desk clerk one, hangs up the phone and helps the idiot that jump in front of me KNOWING THAT I HAD BEEN STANDING THERE WAITING FOR SERVICE. Again, I try to overlook.

At this point, I finally am ask if I may be helped. I explain that I need to FAX something and ask if they have a cover sheet. The clerk tells me no they do not, and tells me that I can find a piece of plain paper in the printer in the business center. Astonished and scratching my head because a plain peice of paper could have easily been provided from the printer at the front desk.

I return to the business center and do a FAX cover in Word so that I do not look unprofessional in thr eyes of my client. I return to the front desk and the exact same situation occurs. Both clerks on the phone, two groups walk up AFTEF ME one to check in and one to check out AND BOTH ARE SERVED BEFORE ME.

At this point needless to say I am not a happy camper and it becomes evident. I thank thr clerk for ignoring me, to which he say's "I did not see you sir" which truly astounds me , considering I stand 6 foot 5 inches and weigh 260 pounds with a shaved head... kind of hard to be incognito!!!

Finally getting my documents faxed I go to my room, to experience the lovely sound of the housekeeping staff letting thd doors slam EACH AND EVERY TIME they entered and exited a room. For those of you that are clueless to hoe annoying this is, I want to thank you for your rudeness. If you do not spend ad much time in a hotel like I do, I can forgive you. However, for the staff to do this is completely unacceptable as they should know better and I KNOW for a fact it violates Starwood policy.

I will sum up with what really caused me to write this review. After checking out this morning I reslizd that I left the power cord for my tablet in the room. I have called the hotel THREE times to rewuest they locate it, and provide them with my FedEx number. All three times the phone rang and rsng and when picked up I was immediately placed on hold, where the phone ead never picked up again. This happened repestedly and I have resigned myself to the fact that I will just be buying another cord.

My overall impression is VERY POOR AND LIKEWISE POORLY MANAGED. Someone in charge should realize that when t he lines are long at the desk, they should come out of the comfort of thier office and lend a hand to TAKE CARE OF THE GUEST'S.