Our first time at an Aloft hotel - although we did stay at a few more over the course of this trip. All Aloft hotels are identical using the same cookie cutter design - very small rooms but functional and which allows them to keep rates down in a very expensive city to find decent accommodation. The Aloft in Brooklyn is in an OK neighbourhood - close to a three different subway lines and close to the tkts outlet in Brooklyn. Not sure how safe it it in the evening - got home one night and the streets were pretty much abandoned, two cops were patrolling and we didnt feel 100% safe in a very ethnic diverse neighbourhood. Nevertheless, once we found our bearings we managed to navigate our way quickly back to the hotel from any of the three subway stops

The rooms are nice, but there is no view, so don't bother opening the window. Wifi in the rooms is spotty, but there are free computers in the lobby. Rooms have modern furnishings and comfortable beds. There are a few restaurants and shops in walking distance, but Fulton Mall is far from upscale...a little shady late at night.

We booked a room block here for our wedding in October. The sales office must have changed direction 10 times over the course of 6 months, so getting answers to questions was near impossible as we worked on planning. The weekend of our event there were at least 2 other wedding parties in the hotel, so staff used that as the excuse to delay or deny services....such as allowing bridesmaids to come upstairs! They did loan us a large mirror and a barstool for hair and makeup.

For now, I guess this is the best in the neighborhood, but I think lots of people are hoping the Barclays center and new businesses will also bring hotel competition and alternatives.

We stayed at the Aloft for 5 nights during Thanksgiving week. The location was good, we have 2 children living in Brooklyn and it was close to the subways to get to either of them. There are subway stations within short walking distance to the hotel for a lot of different subways. We found some decent restaurants within a short walk from the hotel. Our room was a decent size for NYC, comfortable king bed , nice flat screen TV , and decent sized bathroom and shower. You could hear neighbors, the walls seemed thin. The first night it was a family trying to get their kids to sleep, we could hear them quite well. The next night someone had a dog. Other than that, we enjoyed our stay. A couple nights we chose to conserve, and did not have our room cleaned, but that meant our coffee/ tea was not replenished. Perhaps that could be made available. The room has a small fridge, I would like a microwave for tea, it would fit in to the dressing are. Staff was pleasant and helpful.

We stayed at this hotel for two nights in order to avoid the high rates in Manhattan due to the election day. It was our second experience in Brooklyn (we really like staying in Brooklyn, the location is not a problem at all), and once more, we were disappointed.
Front desk has a very young staff (nothing against it), and once we arrived all packed up from Toronto, we heard we should wait a bit in order to check in.
I specifically asked for a quiet room, high floor, away from the elevators. The person in charge said I would get exactly that, but I'd rather wait instead of promptly checking in.
So here we go, into Manhattan to spend some time (they kept our luggage), and once we arrived back (different staff this time), I'm checked in a room in a high floor (11 th if I'm not mistaken), but guess what? Almost in front of the elevators, with an adjoining door (exactly the opposite from what I asked!!)
So, I had to go back to front desk to ask for another room, and their "standard" answer is: 'we're fully booked" ( found that later). Why make me wait, then?
So when I reminded the guy at front desk about the first room that they had in mind for me, out of a sudden, this room seems to be available! Really?
Although the room was clean, well appointed and yes, pretty small, the problem with checking in would be OK if not for our second nightmare: the AC unit.
It's extremely, extremely noisy!! It keeps turning on and off all the time, so be prepared to sleep like hell or to simply turn the unit off (we had to keep with the second option).
The first night we found it extremely hard to sleep and called maintenance. The guy showed up after quite some time, in a very bad humor, and gave us the standard answer: I'm sorry, we're fully booked, and hopefully, you'll eventually sleep, even with the noise (very professional!)
Of course we couldn't sleep well, and in the morning another guy from maintenance showed up in told us that yes, the unit is noisy, and yes, it keeps turning on and off to save energy. His advice: keep it turned off (as ridiculous as it might sound, considering the cold outside, at least he was sincere!).
To complete the stay from hell, in our last night we had a false fire alarm sounding in our room (if the AC unit noise wasn't enough).
In my opinion, it's a good hotel, well appointed and clean, but they totally lack a prepared stuff and also professionalism, and this could really spoil one's stay.
Be ready to say: I'm sorry, we don't do early check ins (instead of lying telling your guests you're trying to find a better room!!); please do reconsider your AC units (something more modern and silent would be nice) and stop telling your guests you are fully booked when we know you aren't.
Being sincere and considerate with guests would be nice and respectful.