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3 people are viewing this hotel
Booking.com
$141
Fully refundable before Sun, Mar 31
Breakfast included
Official Hotel
$148
Skyscanner.com
$100
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Reviewed August 27, 2015 via mobile

I got in rather late but the staff was outstanding, and my room was beautiful. I really enjoyed my stay. The room was clean and sleek with very nice finishes. The area was not the most fashionable, but I did not feel unsafe. And it appears that this neighborhood is certainly on its way to becoming an area that is very sought after. I highly recommend this hotel.

Date of stay: August 2015
Trip type: Traveled on business
Thank Heather U
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kolby S, Manager at NU Hotel, responded to this reviewResponded September 3, 2015

Dear Heather U,

Thank you for your four star review! We do our best to provide the best service and experience to our guests so I was happy to hear that you found the staff to be outstanding and the room to be beautiful. Thank you again! You are always welcome back whenever you are in the area.

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Reviewed August 27, 2015

I actually live locally, in Brooklyn, and chose NU Hotel for my birthday weekend staycation with my partner (who lives in SF). I honestly wasn't expecting much, because what I know of NYC hotels is that they're small, bare bones, and kinda dingy. The NU Hotel FAR exceeded my expectations! I didn't want to leave! The room we had, a Standard King, was roomy, exceptionally clean, and bright. The art in the rooms is gorgeous; the value (I found a deal at Jetsetter.com) was incredible; the staff are wonderful (they act like people, not Friend-o-Bots, heh). I will absolutely recommend this place to out of towners in the future.

Date of stay: August 2015
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank randomdeanna
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kolby S, Manager at NU Hotel, responded to this reviewResponded September 3, 2015

Dear randomdeanna,

Thank you so much for your five star review! I was very pleased to hear that we exceeded your expectations and that you found our rooms to be clean, gorgeous, and of good value. I was also excited to read that you found our staff wonderful. It is our goal to provide an excellent experience to all of our guests and it seems as though we succeeded. Thank you again and you are always welcome back to NU Hotel!

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Reviewed August 23, 2015 via mobile

Minimalist, but clean rooms with good amenities, including cookies in lobby, coffee maker, ironing board, etc. Pleasant staff, but hotel is showing signs of age. Very noisy room air conditioning unit, cycled on and off too frequently, making for a difficult night's sleep. Complained, but was told that the sound was normal. Noted that this was a common comment in poor reviews. Probably won't be back.

Date of stay: August 2015
Trip type: Traveled as a couple
2  Thank John B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kolby S, Manager at NU Hotel, responded to this reviewResponded August 28, 2015

Dear John B,

Thank you for your review! We greatly value all guest feedback. I was upset to hear about the issue you had with the air conditioning unit being too loud during your stay. I know this does not change your experience, but please know that we are looking into a solution for the problem. We would certainly be happy to have you back if you are ever in the area. Thank you again!

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Reviewed August 21, 2015 via mobile

I found this place by chance and so glad I did. The rooms are stylish, super clean, comfortable bed and a really nice bathroom. My room was only one floor off the street, but it was still quiet. Service was excellent and the breakfast, although a limited selection was good. And the location... 3 blocks from the F train to Manhattan, one block from all the great shopping and restaurant on Smith street. Definitely staying here again.

Date of stay: August 2015
Trip type: Traveled on business
Thank erabin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kolby S, Manager at NU Hotel, responded to this reviewResponded August 27, 2015

Dear erabin,

Thank you for your five star review! We work very hard to provide our guests with a clean room and good service so it was nice to hear that you found our rooms to be clean and comfortable. I was also happy to hear that you enjoy our location and thought the breakfast, although limited, was good.

Thank you again and we look forward to having you stay with us again in the future.

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Reviewed August 18, 2015

Good value for New York. Convenient to restaurants and shops in Brooklyn and a short subway ride from Manhattan. Friendly and helpful service. The rooms have been updated since the last time I was here with new headboards and decorative touches. Our air conditioner was noisy. First report didn't yield any change. Mentioned it again when I checked out and the woman at the desk promptly offered a deduction in our bill. Appreciate the generous gesture and service. Great choice.

Room tip: Rooms facing the inner courtyard are quieter.
Date of stay: August 2015
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank fhGeorgia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kolby S, Manager at NU Hotel, responded to this reviewResponded August 21, 2015

Dear fhGeorgia,

Thank you for your five star review! It is our goal to provide top notch customer service, so I was very happy to hear that you were satisfied with the courtesy and service provided upon check out. I am, however, sorry to hear that your air conditioner was not working properly during your stay. Thank you for pointing this out as we have since been able to pin point the issue and return the unit to proper working order. I was also pleased to hear that you enjoy the improvements that we have made to our rooms in recent years. It was a pleasure to have you stay with us. Thank you again and you are always welcome back any time you are in the area!

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