Service was outstanding here. Every single staff member we dealt with during our stay was very friendly and extended a helping hand. Complimentary shuttle not only available to airport, but also other town attractions as well, so taking taxis is unnecessary; you simply call the hotel to pick you back up when you're done. Fresh cookies available at reception desk. Free breakfast has a variety of options. Free in-room high speed internet was greatly appreciated. Room was clean, beds were very comfortable. View of Chena River from our window was pretty. Might not be 5-star in a major city, but for Fairbanks it certainly was.
Only concern -- which has nothing to do with the hotel itself but needs to be noted -- is Fairbanks' homeless population. You'd think a city that gets temperatures 50 below in winter wouldn't have homeless people, but it does. The streets near the hotel are not the safest for walking alone since there are a few homeless people in the area. The hotel has done a good job making the property secure (key cards required for entry at night and to use the elevators), but they can't control what happens outside their doors.
- Official Description (provided by the hotel):
- Come stay in downtown Fairbanks next to the Chena River. Featuring separate areas for sleeping, eating and working, SpringHill Suites provides guests with a microwave, mini-fridge, desk and pull-out sofa bed. Enjoy complimentary continental breakfast buffet and airport shuttle, as well as pool, whirlpool, exercise room and wireless. ... more less
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- Also Known As:
- Springhill Suites Fairbanks Hotel Fairbanks
- Fairbanks Springhill Suites
- SpringHill Suites Fairbanks Alaska