I booked a stay at this hotel to take a professional exam and the exam was moved to a different city. Never thinking this would happen, I had booked a non-refundable room and paid in advance.
I wrote a letter to the General Manager explaining the circumstances and provided proof the test site was moved. I asked if I could use the credit for a future stay if they could/would not refund me.
I never got a reply.
Terrible customer service.
- Also Known As:
- Hampton Inn & Suites Fairbanks Hotel Fairbanks
- Hampton Inn And Suites Fairbanks
- Hampton Inn & Suites Fairbanks Hotel
- Hampton Inn & Suites Fairbanks Alaska
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