I got married in Fairbanks and stayed at the Hampton Inn. Every time the staff cleaned the room we noticed that the contents in our prescription medication bottles were disappearing by 7 pills or so. We brought it to the attention of the general manager and instead of looking into it he said that his staff wouldn't do that. He was rude and unprofessional and refused to look into our the theft. We then asked to call local police and he said if we called the police he'd have us escorted from the premises. We filed a theft report on our wedding night, checked out of the hotel six days early. Despite many letters to corporate no one had the decency to call or write us back. Don't stay here, worst experience ever. Hapton Inn couldn't accommodate us with a king handicapped room and we had a tough time getting first floor access and we couldn't find another in town last minute in the middle of the night so we had to drive in the middle of a snow storm over the Denali mountains to fly out of Anchorage due to our issue. Adding insult to injury, the general manager (same fellow that gave us the trouble) did send us an apology letter twelve days later saying please enjoy the rest of your stay in Alaska. Horrible experience, terrible management and I couldn't be more disappointed in the way it was handled. We paid a lot extra for the one way car rental and change of flight because of our trouble. I wouldn't put my confidence in this company.
- Also Known As:
- Hampton Inn & Suites Fairbanks Hotel Fairbanks
- Hampton Inn And Suites Fairbanks
- Hampton Inn & Suites Fairbanks Hotel
- Hampton Inn & Suites Fairbanks Alaska
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