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“Great Customer Service” 4 of 5 stars
Review of Hampton Inn & Suites Fredericksburg

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Hampton Inn & Suites Fredericksburg
2.5 of 5 Hotel   |   1080 Hospitality Lane, Fredericksburg, VA 22401   |  
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Ranked #4 of 43 hotels in Fredericksburg
1 review
“Great Customer Service”
4 of 5 stars Reviewed September 3, 2013 via mobile

The employees were very gracious and accommodating. The hot daily breakfast was much more than I expected- more than enough to fill up on. The decor was modern. The only reason I gave a three on cleanliness is because there was a dead ant and a used band-aid on the bathroom floor. Overall though, I was satisfied.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maddis, General Manager at Hampton Inn & Suites Fredericksburg, responded to this review, September 5, 2013
Thank you for sharing your comments with us. We appreciate the kind words. I have discussed your feedback with my housekeeping department and reminded them that the small touches are sometimes the most important things and that missing things like this is unacceptable.

We hope to see you again soon on your next stay in Fredericksburg!

Sincerely,

Matt Addis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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305 people have reviewed this hotel

Traveler rating
    190
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • Any
English first
Top Contributor
119 reviews 119 reviews
43 hotel reviews
Reviews in 49 cities Reviews in 49 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed September 3, 2013

I guess our arrival was not helped by the fact that it was raining heavily when we got to Fredericksburg and it was late when we got to the hotel. The hotel is on a business park with at least 2 other Hiltons in the vicinity. It wouldn't be what I would normally book for a stop on holiday more the kind of place we use when the teenager is competing in a race. The room was fine, beds were good and shower was good but you can hear the noise of the traffic through the windows (they were closed at the time). Breakfast was help yourself and for the first time in days we had a decent cup of coffee and they had skimmed milk - Result! For UK people it was like premier inn style accommodation - adequate and good service no frills. The receptionists were pleasant and nothing really to complain about for the price.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 2, 2013

A very nice hotel. Staff a re friendly and helpful. Room was spacious and really clean. Buffet breakfast was very good with lots to offer. The hotel is located immediately of the interstate and easy access. It has a lot of restaurants close by and some within walking distance. Will keep it on my list for another trip.

  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staten Island, United States
1 review
5 of 5 stars Reviewed August 29, 2013

Quality hotel. Rooms very clean. Friendly service. Short drive to all attractions. Would definitely stay there again. Breakfast selection is adequate. They have a grab and go breakfast if you are in a rush. It contained a bottle of water, an apple, a granola bar, and a box of mints.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredricksberg, va, United States
1 review
4 of 5 stars Reviewed August 28, 2013

Stay was very good and accommodations was fine. Only pool is outdoor and small. Omelets was like rubber but rest of the breakfast was the normal Hampton in style. Don't risk giving your Credit Card over the phone to the hotel. I had a bad experience with some attempt to use my card for fraud on the internet.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maddis, General Manager at Hampton Inn & Suites Fredericksburg, responded to this review, August 29, 2013
Thank you for your review of our property. While I cannot changet the size of our pool, I have shared your comments with my breakfast staff to ensure that we are continuing to serve our Guests the freshest foods.

Hilton takes the security and privacy of all of our Guests very seriously. If there is concern about reserving a stay over the phone, we do have secure online options as well that can be booked through the Hampton Inn and Suites website.

Thank you for your time,

Matt Addis
General Manager
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Norfolk, Virginia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 27, 2013

We ended up here based on the other reviews, and booked when we got there around 4pm. Ended up getting a very good rate. I don't know if they do this on purpose, but they gave us a room at the end of a hall which is good because I worry less about my noisy kids! Lovely pool too, clean rooms, and good service.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danbury, United States
1 review
4 of 5 stars Reviewed August 26, 2013

Very clean and perfect local. Hotel staff does not seem to know what they are doing, nor do they communicate with each other. If you make any special requests, be sure to follow up repeatedly. Everything else about the property is what you would expect from a Hampton Inn

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Fredericksburg

Address: 1080 Hospitality Lane, Fredericksburg, VA 22401
Phone Number:
Location: United States > Virginia > Fredericksburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Fredericksburg
#2 Business Hotel in Fredericksburg
#3 Family Hotel in Fredericksburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Fredericksburg 2.5*
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Also Known As:
Hampton Inn & Suites Fredericksburg Hotel Fredericksburg
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