while this location is great and the rooms are clean and comfy the service is not great. We stayed two nights here on our trip and second day room was not cleaned. When I talked with the front desk about it the manager on duty argured with me that the housekeeper has signed their log book that we had a "donot disturb sign" on the door all day. WRONG! As we walked into our room at the end of the day the donot disturb sign was laying by our sink area and was not on the door. Well! guess the log book is ALWAYS right. Spoke with the morning manager when we checked out, explained my displeasure and he said he would discount our bill since day one was very good, did that happen! NO. Checked my credit card statement and still the say charge on it. OK folks not happy with the room, had to take out my own trash and pickup towels from the front desk. Don't really recommend this location we had much better more friendly service at the Fredricksburg South Location. Won't be staying here again, am not fond of being called a liar.
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- Also Known As:
- Hampton Inn & Suites Fredericksburg Hotel Fredericksburg
- Hampton Inn And Suites Fredericksburg
- Hampton Inn Fredericksburg
- Fredericksburg Hampton Inn
- Hampton Inn Hotel Fredericksburg