We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great stay, Great Staff!” 5 of 5 stars
Review of BEST WESTERN Central Plaza

Save Saved
You added BEST WESTERN Central Plaza to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 3 more sites!
BEST WESTERN Central Plaza
3000 Plank Road, Fredericksburg, VA 22401   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
Low Rate, Guaranteed
Ranked #19 of 43 hotels in Fredericksburg
Charlotte, North Carolina
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Great stay, Great Staff!”
5 of 5 stars Reviewed September 17, 2012

We've stayed here a couple of times as it is right in the middle of our journey from NYC to Charlotte NC. We can bring our dog the room is always clean and neat. This hotel is very quiet and relaxing. There are shops and restaurants just across the street! The staff is always helpful and knowledgeable. I highly recommend!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
47084, Manager at BEST WESTERN Central Plaza, responded to this review, September 20, 2012
Thank You! for being a repeat customer, we appreciate your kind comments, and your business. I would also like to inform you that just behind our hotel ( you can just walk through our back parking lot ) is the newly constructed Spotsylvania Towne Centre mall and movie/bowling center with many new restaurants, and shops. If you are back around christmas time they also have an award winning outdoor light show!.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

224 people have reviewed this hotel

Traveler rating
    86
    87
    32
    9
    10
See reviews for
76
76
29
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • Any
English first
bayshore ny
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 8, 2012

Good clean place fair price. We stopped for a quick layover on our way down south. was great for the money clean, we had to stay it a amoking room and it was not so bad. Plenty of rooms which was great as we did not have a reservation and we stopped at 1am. We were promply checked in. They have plenty of ice machines, vending machines and laundry room

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pikesville, Maryland
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed July 23, 2012

First of all let me start by saying that I should know that the pictures on the website never match the room. But for the price I was paying I should have gotten the flat screen TV that was on the website. When i asked the staff about the tv they told me there were only 4 room with flat screens. Next check out is at noon, maid came to my room 3 times before noon. I was so upset that I just started scream at them CHECK OUT IS AT NOON!!!!!! The second night the internet went out and of course no one really cared. There was no pool which I knew when I booked but i figure I take the flat screen over the pool and the kids didnt seem to care. Until there was no flat screen. We were on the 3rd floor and there was no elevator. The room was clean and there were no bed bugs. And the motel was located on Towne Center parking lot so the kids could walk over to the mall. But the best part was leaving!

Room Tip: I wont be back
See more room tips
  • Stayed July 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
47084, General Manager at BEST WESTERN Central Plaza, responded to this review, July 25, 2012
Thank You for your comments although not exactly complimentary, we are in the process of updating all guestrooms with flat panel televisions, I am sorry we haven't been able to complete the upgrade at the time of your stay, We are always trying to improve our hotel as it is vital to our and our staff's livelyhood. I sincerely apologize that we "dropped the ball" with your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 14, 2012

Everything could have been much apart from that the hotel allows pets, has three dogs of 5:45 the customer just down my room went out and leave her three dogs barking during the 1:30 time. Miserable! Overall clean, but nothing more. Fast and courteous service.









Everything could have been much apart from that the hotel allows pets, has three dogs of 5:45 the customer just down my room went out and leave her three dogs barking during the 1:30 time. Miserable! Overall clean, but nothing more. Fast and courteous service.



Everything could have been much apart from that the hotel allows pets, has three dogs of 5:45 the customer just down my room went out and leave her three dogs barking during the 1:30 time. Miserable! Overall clean, but nothing more. Fast and courteous service.


Everything could have been much better ! I love animal, but I hate people who have not learned good manners and have no respect for the others. Apart from that the hotel allows pets, and the three dogs of the man down of my room were barking at 5:30 to 8:00 in the morning, Miserable! Overall , place was clean, but nothing more. Fast and courteous service.

  • Stayed July 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
47084, Manager at BEST WESTERN Central Plaza, responded to this review, July 18, 2012
I am so sorry about the noise from the dogs that you experienced during your stay, even with our best efforts it is nearly impossible to control or eliminate such things, we are more than happy to contact pet owners when they are disturbing other guests, had we known during your stay , we surly would have attempted to correct it for you. I hope you wont let this discourage you from staying with us or any other pet friendly hotel in the future.
Again, i am truly sorry
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Staten Island
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 6, 2012

We stayed here overnight in Feb. 2012 and again in July 2012 while traveling through VA. The rooms and bathrooms were clean, beds were comfortable and check in was fairly smooth.The clerk was very nice, despite it being almost midnight! The location is near enough to the highway so as not to add more driving time to your trip. As other reviewers have mentioned, the free breakfast is nothing outrageous. Just enough choices of cereals, yogurts, fruits, bagels, etc. were offered to feed a family of 5 before getting back on the road to our final destination. The value can't be beat for a quick stay, especially when you consider that you can pay much more to stay at similar hotels nearby. We'll be back again!

  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at BEST WESTERN Central Plaza, responded to this review, July 8, 2012
Thank you for your comments, as a family owned business, we sincerely appreciate you staying with us. Please come by again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lynchburg, Virginia
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed July 3, 2012

The room we had was good. We had comfortable beds, plenty of space for two adults to spread out, and the place was clean. The breakfast was not fabulous, but they had bacon, eggs, sausage biscuits, and a good selection of pastries and cereals.

However, the service here was spotty. While the front desk people were generally helpful, the staff fell down miserably on housekeeping. When we checked in at 4:30, only one of the two beds in our room was made. It took 20 minutes to get someone in to fix the problem. The second night, we returned to the room around 4:00 to find both the beds stripped bare (even though we had not asked for the beds to be changed). We called the front desk, waited 30 minutes, and then went to supper hoping the problem would be fixed by the time we returned. Fortunately it had been. The third night, we returned after a miserably hot day outside ready to get showers and refresh, only to find that we had one towel in the room. We were given some excuse about the linen service, but that was the final straw.

If this hotel can improve its service, it would be a good value. But as it is, I will not return.

  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
Top Contributor
137 reviews 137 reviews
30 hotel reviews
Reviews in 51 cities Reviews in 51 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed June 30, 2012

This property is like so many other chain hotels just off the interstate highway system. What does one look for..clean rooms, modern amenities, good check in and out service, a decent free breakfast, close to a variety of quality restaurants and to the interstate. This Best Western has all of these and is less expensive than virtually all of its neighbors!

  • Stayed June 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to BEST WESTERN Central Plaza? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Central Plaza

Address: 3000 Plank Road, Fredericksburg, VA 22401
Phone Number:
Location: United States > Virginia > Fredericksburg
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#1 Best Value Hotel in Fredericksburg
#7 Business Hotel in Fredericksburg
#10 Romantic Hotel in Fredericksburg
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Travelocity, Priceline and Hotels.com so you can book your BEST WESTERN Central Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Central Plaza Hotel Fredericksburg
Best Western Hotel Fredericksburg
Best Western Fredericksburg
Fredericksburg Best Western

Owners: What's your side of the story?

If you own or manage BEST WESTERN Central Plaza, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.