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Comfort Suites: Traveler Reviews

2.5 of 5
541 Warrenton Road, Fredericksburg, VA 22406
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Comfort Suites
Ranked #9 of 42 hotels in Fredericksburg
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83 reviews from our community

    Trip type
Traveler rating
    51
    22
    4
    2
    4
Date Rating
Virginia
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
“BIG DISAPPOINTMENT!!”
1 of 5 stars Reviewed August 1, 2012

Bed Bugs!! Terrible Customer Service!! Hotel appears to be clean and we will not dispute that! It took forever to check-in, no one availble! When "upgraded" to another room we were moved to another double bed room with a coffee table and sofa, SERIOUSLY???!!! That's what CS calls an upgrade after being grossed out by bed bugs and accused by hotel staff that we bought the bugs with us. No one from the staff or management checked in on us or showed any concern about our stay. Slipped the bill under the door and charged our credit card. It wasn't so much the bed bugs, although it is gross we were most disappointed by the accusation and lack of customer service. I guess the young lady at the front desk had to get back outside to chill on the bench with her friends. The beds are uncomfortable!

Room Tip: RUN or DRIVE as fast as you can to another hotel!!
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  • Stayed July 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
Ask VAis4Lovers04 about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syracuse, New York
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Great Hotel, Great Location, Great Staff, Just Great!!!”
5 of 5 stars Reviewed July 23, 2012 via mobile

We stayed at this Comfort Suites on our way south. We realized we had actually stayed here before & it was fabulous this time as well! The room was very clean & comfortable. The buffet breakfast was a wide variety of wonderful, tasty choices. It is conveniently located just off I-95. We actually forgot my son's retainers in the room & we were contacted by the general manager within an hour of checkout & they were held for us over 10 days until our return north. This saved us a huge expense (& saved my son some yelling, but not the "responsibility" lecture!) We will definately be stopping here on our next trip up or down I-95. The front desk staff was very helpful.

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Em A about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boynton Beach, Florida
2 reviews
“Not as advertised”
2 of 5 stars Reviewed July 14, 2012

This hotel advertises itself as a Choice hotel Comfort Suites. Choice hotels say all rooms at a Comfort Suites have a sofa bed. The majority of rooms at this hotel do not! Beware when booking what is called a 'suite' by this hotel, you'll get a standard room with no couch/sofa bed.

Room Tip: Pick a different hotel if you want a suite
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  • Stayed June 2012, traveled as a couple
    • 2 of 5 stars Value
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Ask John A about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernandina Beach, Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Exceptional Visit”
5 of 5 stars Reviewed May 31, 2012

Love this hotel! Super clean, soft linens and towels, and truly wonderful service. Will use ever chance we get! Did not eat the free baked ziti dinner this stay, but on past visit the breakfast was great.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask cyrp about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“A lot better than I expected”
5 of 5 stars Reviewed May 19, 2012

Having been disappointed at a few Choice Hotel properties (several Comfort Inns among them), I was a bit squeamish about staying seven nights at this location. Mind you, I have also stayed at some decent properties also. But the Comfort Suites in Fredericksburg was close to where we wanted to be so let’s give it a try. Beautiful place! New. Friendly staff from the desk to the maintenance man to the lady working the breakfast area. Lobby, corridors, elevators and rooms were all clean. The continental breakfast is better than average. Choices include coffee (regular, bold and decaf) 24 hours a day, orange and apples juices, milk, cereals, oatmeal (instant), yogurt, sliced breads for toast, muffins, pastries, several kinds of fruits and WAFFLES. Wireless internet access is available and there are four public computers in the lobby area. Speaking of the lobby, there is plenty of comfortable seating for the times that one just has to get out of their room but doesn’t want to go anywhere. Did you finish reading your novel on the plane, one of the desk clerks brings in books for guests to borrow. The property has a small laundry room for guests. There were only two washer/drier combos but both worked well and the room was clean and well lit. The ‘suite’ was a sleeping area and sitting area separated by a partition wall. It also had a mini fridge and microwave. The furnishings were comfortable and well kept. There were two telephones, one on the desk and the other next to the bed. The bathroom was standard, with everything working well and had a large counter. The exterior of the property was nicely landscaped and the parking area was clean and well lit. The property is across the highway from a shopping center. The anchor tenant is Target (good place for snacks and drinks) which has a Starbucks inside. One exit south of the property is a shopping development with numerous restaurants, shops, Walmart and a supermarket. There is also a mall. At the same exit is historic Fredericksburg; a great place to explore for people who like history. When our stay ended, I found myself wanting to go back.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask 2goofee about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Also Known As:
Comfort Hotel
Comfort Hotel Fredericksburg
Comfort Suites Fredericksburg
Fredericksburg Comfort Suites
Address: 541 Warrenton Road, Fredericksburg, VA 22406
Region: United States > Virginia > Fredericksburg
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in Fredericksburg
#7 Family Hotels in Fredericksburg
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Comfort Suites - hotel is conveniently located, close to many popular attractions and historical landmarks. Located 50 miles south of Washington, DC. We offer free hot deluxe continental breakfast, heated indoor pool and fitness center. Business travelers will welcome additional conveniences like in-room desks, lobby level business center and access to copy & fax services. All spacious guest rooms come equipped with refrigerators, microwaves, coffee makers, hair dryers, irons and ironing boards and in-room movies. Handicap accessible rooms available. ... more   less 
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