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“Friendliest and accommodating staff!!” 5 of 5 stars
Review of Hyatt Place Fredericksburg at Mary Washington

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Hyatt Place Fredericksburg at Mary Washington
3.0 of 5 Hotel   |   1241 Jefferson Davis Highway, Fredericksburg, VA 22401   |  
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Ranked #1 of 43 Hotels in Fredericksburg
GreenLeadersBronze level
Mechanicsville, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
“Friendliest and accommodating staff!!”
5 of 5 stars Reviewed March 18, 2014

My family stayed here and we were so impressed, the Hotel was clean and comfortable. We have never stayed in a hotel where the staff was as welcoming and attentive as this! We were there on a very busy weekend. Three college basketball teams, families in town for a soccer tournament, and a musical group all staying at the Hyatt and we seriously felt like the only ones! The staff handled everything with such ease. Particularly impressed with breakfast. Feeding basketball and soccer teams is no easy feat but the food kept coming! James and Megan were great at the front desk, Devon was a great help, and Sally took time out during the breakfast rush to check on my son and I. Everybody on staff that weekend should be recognized for their hard work and great service! This family will be back!

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattPlaceFred, General Manager at Hyatt Place Fredericksburg at Mary Washington, responded to this review, March 19, 2014
Hi Soccerenw!
Wow! What a great review of our Hyatt Place Fredericksburg at Mary Washington! Your wonderful comments are very much appreciated. It certainly was a busy time but at the same time we had a great time. I will be sure to pass on your kind words to our terrific staff, and thank you for mentioning James, Megan, Devon and Sally by name! I'm also glad you were able to enjoy our hot complimentary breakfast.
We look forward to seeing you again soon!

Jim Fournier
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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122 reviews from our community

Traveler rating
    95
    22
    4
    0
    1
See reviews for
59
27
3
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Any
English first
New York City, New York
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 13, 2014

The beds/pillows are very soft and comfortable. It was just what I needed after a long car ride down to see a game at Mary Washington the following day. Would definitely go back. In addition, the whole safe was very pleasant & helpful. It is a very new and clean hotel.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattPlaceFred, General Manager at Hyatt Place Fredericksburg at Mary Washington, responded to this review, March 17, 2014
Hi k w! Thank you for the wonderful review! I'm glad you found everything to your liking! I see you liked the Hyatt bed/pillows. If you didn't know it....you can get them for your home!
http://www.hyattathome.com
I hope to see you again when your travels bring you to the Fredericksburg area!

Jim Fournier
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 11, 2014

We checked out this morning. The entire place smelled of a strong perfumed air freshener, so much so it bothered my sinuses. The place was well kept and very clean, staff is friendly, but the you can hear the people across the hall talking in their room and every time a door on your floor open or closes you will know it. Not recommended for sensitive sinuses or light sleepers.

  • Stayed March 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattPlaceFred, General Manager at Hyatt Place Fredericksburg at Mary Washington, responded to this review, March 17, 2014
Hello BrilliantBlonde, Thank you for taking the time to share a review of your recent stay with us. While I'm disappointed to hear you had noise and air freshener issues, I'm pleased to hear you found the hotel well kept, clean, and having a friendly staff.
I hope you'll give us another chance if you're traveling in the Fredericksburg area. Please feel free to contact me directly at 5406543333, and I'd be happy to help with future reservations.
Thank you again, and I hope to see you again!

Jim Fournier
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport News, Virginia
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 9, 2014

I have been so pleased with all my interactions with The Hyatt Place, from the first phone call to driving away after a fabulous extended weekend! Our last son was getting married to a great girl in Fredericksburg and we have large Rehearsal Dinners, which include out of town family and friends. My husband and I visited another hotel in the vicinity but we were very disappointed. We saw The Hyatt Place, under construction and called. It wasn't even open yet but, Michelle Hardy, Director of Sales, assured us, she and her staff would be ready to accommodate all our needs. The hotel and staff far exceeded all our hopes and expectations! The physical layout and design were so inviting and comfortable. The salt water pool and workout room were perfect and the staff continuously brought warm clean towels for everyone. The continental breakfasts were delicious with something for every palette. Everyone raved about the scrumptious food at the rehearsal dinner and the latest tech equipment, included with the room, made life easy! Also the rates were very reasonable. I could never say enough to thank the entire staff for how welcoming and helpful they were to even the smallest detail! Great job, Hyatt Staff! Thank you, Anne Hughes

Room Tip: We had a king room and it was so comfortable we slept as if we were at home!
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  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattPlaceFred, General Manager at Hyatt Place Fredericksburg at Mary Washington, responded to this review, March 17, 2014
Hi Anne! Thank you for the 5 star review! Your comments are greatly appreciated! I'm so very happy to hear your kind words about our hotel, complimentary breakfast, our amenities and most especially the staff. It was a very special weekend for your families, and I'm glad we were able to help make it a fabulous weekend!
Come back and see us again soon!

Jim Fournier
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Cod, MA
Top Contributor
50 reviews 50 reviews
26 hotel reviews
Reviews in 34 cities Reviews in 34 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed February 10, 2014

Unbeknown to us this was a brand spanking new property, open only 4 days when we arrived. We had an excellent, huge suite with beautiful appointments. The management was still working out some kinks (e.g. lightbulbs out, switches that didn't appear to do anything) so when we asked for help they offered us a relocation within the hotel. But we were comfortable so we stayed in our great room. The complementary breakfast was different: a croissant with eggs & mushrooms or a bagel with southwestern additions along with the usual cereals, breads, fresh fruit, & yougurts. If you are traveling on I-95 it is slightly out of the way (about a mile) but well worth the effort.

Room Tip: If you can get a suite by all means do so. They are as large as some apartments & on the corner...
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  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattPlaceFred, General Manager at Hyatt Place Fredericksburg at Mary Washington, responded to this review, February 13, 2014
Hello BabciH,

Thank you for our very first TripAdvisor review, and I'm glad it was a 5 star review! We certainly appreciate your patience while we get everything up and running perfectly.
Thank you again, and look forward to your next visit when your travels bring you to the Fredericksburg area.

Ps. I miss Cape Cod! :)

Jim F.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Fredericksburg at Mary Washington

Address: 1241 Jefferson Davis Highway, Fredericksburg, VA 22401
Phone Number:
Location: United States > Virginia > Fredericksburg
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 43 Hotels in Fredericksburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Fredericksburg at Mary Washington 3*
Number of rooms: 93
Official Description (provided by the hotel):
Hyatt Place Fredericksburg at Mary Washington is located in Historic Fredericksburg Virginia, on the campus of the University of Mary Washington and Mary Washington Hospital Campus, and just minutes from Old Town Fredericksburg. Our 93 room hotel includes 4 spacious suites, and premier meeting facilities. Conveniently situated between Richmond Virginia and Washington D.C., this Virginia hotel is the perfect choice whether you are on business travel, or visiting one of the many Historic attractions in Fredericksburg VA.The hotel is located in the middle of Eagle Village, a pedestrian friendly 23-acre mixed-use development with over 20 retail shops, a fitness club, grocery, and over ten family-oriented restaurants and cafes offering selections from sushi and Mexican cuisine to one of the area's most popular sports bars, all within steps of the hotel.Eagle Village is also connected to miles of city's trail system that takes walkers, runners, or bicyclists to downtown Fredericksburg and the Rappahannock River ... more   less 
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