The only negative aspect of our one night stay at this hotel was the guy who checked us in. He acted like he would have rather been ANYWHERE else than working there - slightly arrogant, no sense of humor, as if he was too good for the place. Unless it was his last day of work he needs a refresher course in customer service. Good grief......
Other than that, this is a great property. The best Holiday Inn property we've ever "won" from Priceline, it's just off the interstate with plenty of dining places around. The room was large and the beds were comfortable. Lots of pillows, towels, toiletries, a refrigerator and fast, free internet service. We didn't stay for the included breakfast, but it looks to be quite extensive.
The gentleman who checked us out was, by contrast to our welcome, extremely cordial and helpful. The only reason we wouldn't give the hotel an excellent rating is because of the arrival experience. Otherwise, it's a wonderful place.
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- Also Known As:
- Holiday Inn Express Hotel Fredericksburg
- Holiday Inn Express And Suites