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Holiday Inn Express Fredericksburg Southpoint
2.5 of 5 Hotel   |   5422 Jefferson Davis Hwy., Fredericksburg, VA 22407 (Formerly Comfort Inn Southpoint)   |  
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Ranked #16 of 43 Hotels in Fredericksburg
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Perfect ”
5 of 5 stars Reviewed 1 week ago

Very very accommodating staff! Nice clean room. View is ok, but it is just Fredericksburg not the hotel's fault. Everything was great will definitely stay again! Benjamin at front desk went the extra mile to get me the room I wanted.

Stayed February 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review, 1 week ago
We're blushing! Thank you for being our guest and for your kind review of your recent stay at the Holiday Inn Express Fredericksburg Southpoint. It is always a pleasure to hear that a guest's stay was "perfect" and we hope to make your next stay even more pleasant than the last.
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49 reviews from our community

Traveler rating
    22
    19
    3
    4
    1
See reviews for
17
13
4
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
AaroTravel
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff at this Inn deserves a better Inn. The only issue we had with the staff was some minor room cleaning, but any issue that you mention is taken care of immediately. The rooms are kind of small, which may be why they have 2 full beds instead of queens. I just don't understand why an Inn would not buy queen beds. It would make a world of difference in comfort. The bathrooms are out dated. The indoor pool was great, very clean and plenty of towels. The breakfast is what we have come to expect from HIE, great and plenty. Location is easy to access and convenient to all you should need. All of the staff is outstanding, 5+ stars.

Room Tip: All of the rooms are OK. If you don't need 2 beds, I would ask for a king.
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  • Stayed February 2015, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review, 2 weeks ago
Thank you for being our guest and for taking the time to share your experience with other travelers on TripAdvisor. We welcome all guest feedback as it helps us to know where we are succeeding in our efforts to provide our guests with a great stay and areas where we might improve.
It was a pleasure to share your kind comments regarding our staff with them. Top-notch guest service is one of our top priorities and we all truly appreciate your recognition. We are also pleased to hear that you were able to enjoy our indoor pool and plentiful, free, hot breakfast buffet during your stay.
We are sorry to hear that you were disappointed with the layout of the room you selected for this stay. We would invite you to request a king room for your next stay as the layout of the room may better suit your needs. We are mindful of your other feedback and hope to have the opportunity to be of service to you in the future.
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Brookhaven, NY
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were on our way back from from vacation and were traveling with a fifth wheel in tow. We were able to park it without a problem in the parking area of the hotel and, since we were travelling with our dog, were given a room on the fourth floor near the elevator. Room was roomy, clean and very comfortable bed was wonderful for a good nights' sleep. Woke up in morning and went to breakfast room where a hot, delicious breakfast was served and the attendant in the breakfast room was so pleasant and helpful to everyone. One of the guests had left his jacket on the chair and was leaving the hotel. The attendant took the jacket to the registration desk and waited nearby until she saw the owner of the jacket come back to claim his belongings. She walked right over to him when he entered the front door and handed him his much-needed coat. My husband was so impressed he gave her a tip for her caring and concern. The front staff was delightful and a pleasure to deal with. We used the pool which was comfortably warm and felt we go our money's worth twice over! Looking forward to a return visit to this user friendly hotel.

Room Tip: I probably think all of the rooms are excellent.
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  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review, 2 weeks ago
We are very gratified to read your kind review of your recent stay at the Holiday Inn Express Fredericksburg Southpoint. Thank you for taking the time to share your positive experience with other travelers. We are so pleased that our convenient parking, pet friendly status, clean and comfortable rooms, and great service stacked up to a great value for you and your family.
It is great to read that you had the opportunity to enjoy our free, hot breakfast buffet during your stay and we are glad to hear that you enjoyed both the delicious food and the friendly service.
On behalf of our entire staff, thank you for being our guest and please consider yourselves officially welcomed back.
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Charlotte, North Carolina
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here on the way to DC about 2 weeks ago on a Thursday. The hotel was immaculate and the people that worked there, were incredible! Breakfast, was like at a large restaurant, good food and again, amazing staff! We liked it so much, that we booked a room on our way home as well!

  • Stayed January 2015, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review, 2 weeks ago
We are delighted to read your kind review of your recent stay at the Holiday Inn Express Fredericksburg Southpoint. Thank you for trusting us for your hotel needs on your way to DC. We are so pleased by your comments regarding how immaculately clean the hotel and guest rooms were and your comments regarding our staff have warmed all our hearts. We look forward to welcoming you back during your return trip and any time your travels bring you to the Fredericksburg area.
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Senior Contributor
29 reviews 29 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 11, 2015

Clerk could not figure out how to check me in. I'm a Gold Card Member and waitrd 25 minutes for the clerk to call customer support to figure out how to check me in. It was late and appsrently he had closed the day's reports. Thirty minutes in and still not checked in. DON'T STAY HERE!!!!

Stayed January 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review, January 18, 2015
Please accept our sincere apologies for your frustrating experience during check in. You can be assured we are following up with additional staff training to ensure future guests do not experience this same issue. We sincerely hope that all other aspects of your stay were enjoyable and we hope to have the opportunity in the future to replace this experience with a positive one.
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Maryland
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 6, 2015

Overall good stay, the room was clean and comfortable, and the staff was very friendly. The only problem was in the morning, we had to wade through housekeeping equipment and such to get to and from breakfast. Overall, however it was a good stay.

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review, January 13, 2015
Thank you for trusting the Holiday Inn Express Fredericksburg Southpoint for your hotel needs during your recent stay in Fredericksburg. We are delighted that you enjoyed most aspects of your stay and we appreciate your compliments on the clean, comfortable room and friendly staff. We do apologize for the equipment that impeded you on the way to breakfast. I have shared your feedback with our housekeeping department to ensure future guests do not encounter this challenge. We look forward to serving you better in the future.
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Oakdale, New York
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 18, 2014

We stayed overnight at this hotel on our way to Florida. Because we were traveling with our cat we checked about their pet policy before we booked our room. We were welcomed warmly upon arrival and given a room that was clean and comfortable. Any requests that we made were efficiently and pleasantly taken care of. A hot breakfast was included with our overnight accommodation. Best of all for us was the fact that the pet friendly room had no space in which a curious cat might hide herself. Definitely an additional plus. We would definitely stay at this hotel again.

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review, December 20, 2014
It is a pleasure to be a pet-friendly hotel; we know how important it is to find quality lodging when traveling with a pet. We are delighted to hear that you and your cat were comfortable during your recent stay on your way from New York to Florida. We truly appreciate your compliments on the clean room, hot breakfast and efficient service. We are thrilled to have won your loyalty and look forward to welcoming you back during your return trip or anytime your travels bring you to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Fredericksburg Southpoint

Address: 5422 Jefferson Davis Hwy., Fredericksburg, VA 22407 (Formerly Comfort Inn Southpoint)
Phone Number:
Location: United States > Virginia > Fredericksburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Fredericksburg
#14 Family Hotel in Fredericksburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Fredericksburg Southpoint 2.5*
Number of rooms: 125
Official Description (provided by the hotel):
Welcome to the new Holiday Inn Express ® Fredericksburg Southpoint, located just off of I-95 at exit #126 on Jefferson Davis Highway.Our hotel offers a convenient location near all of the Fredericksburg attractions! Civil War enthusiasts can explore Chancellorsville Battlefield, Fredericksburg Battlefield, Wilderness Battlefield and Spotsylvania Battlefield. Other Fredericksburg attractions include George Washington’s Ferry Farm and Kenmore Plantation. Located between Washington D.C. and Richmond , our hotel is the perfect stopping point for exploring these great cities! Shopping enthusiasts will enjoy exploring Old Town Fredericksburg, with more than 100 boutiques and art galleries. Central Park offers more than 200 retailers and a movie theater. Wine, Hops and Spirits lovers can live it up at A. Smith Bowman Distillery, Blue and Gray Brewing Company and Lake Anna Winery. Recreation nearby includes Lake Anna State Park and Lee’s Hill Golf Club. Liberty Lanes Bowling Alley and Comedy Club are just ½ mile from hotel. Kings Dominion is just 29 miles from our hotel. Our Fredericksburg hotel is near businesses such as the University of Mary Washington, A-T Solutions, UPS and Providence Service Corporation. We are also within 35 miles of the North Anna Power Station, Quantico Marine Base and Fort A.P. Hill. ... more   less 
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Also Known As:
Comfort Inn Southpoint Hotel Fredericksburg
Comfort Inn Fredericksburg
Fredericksburg Comfort Inn

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