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Holiday Inn Boston Brookline: Traveler Reviews

Call now to book: 877-270-6397 from HolidayInn.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
2.5 of 5 stars 51 Reviews
5.0 of 5 stars
1
4.0 of 5 stars
14
3.0 of 5 stars
7
2.0 of 5 stars
21
1.0 of 5 stars
8
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#66 of 78 hotels in Boston
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  • Hotel class: 3 of 5
  • Rooms: 200
  • Address: 1200 Beacon Street Boston, MA 02446
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Commercial Atrium-style Motor Hotel situated in a residential area, 2 miles from downtown. This description is based on information provided by the hotel.
No Business Center Fitness Center Free High-Speed Internet No Free Parking Pets Allowed Restaurant Room Service Swimming Pool
Check Rates: $236 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Holiday Inn Boston Brookline

( 13-17 of 51 )
“Not too impressed”

Holiday Inn Boston Brookline

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2 of 5 stars
Long Island, NY
Jul 4, 2008

This was our third year in a row staying at this hotel as part of a large group attending an event at Fenway Park. The room and property were clean and nice enough looking, and the location is great. We have been less than impressed with the service. Three years in a row we have booked months in advance and requested adjoining rooms and three years in a row this has not happened, though the room we were in did connect to the room next door. When we asked at check-in whether we had the adjoining rooms, the clerk said no and seemed annoyed. We also requested a crib when we reserved, months in advance, and were told that there were no cribs available and no hope of getting one. When I asked if there was a suggestion as to where my 17-month-old could sleep, I was met with a bored sounding "No, ma'am." The second day we asked early in the morning and were told that we would definitely have a crib that night. By 5 M when a crib had not appeared we were told they were "working on it." At 6:30, after much back and forth, a crib finally appeared. Throughout all of this, no one at this hotel showed the least bit of understanding or seemed apologetic or accommodating at all. In addition, we went to the hotel restaurant for breakfast, where it was at least half empty, and were told they were out of high chairs. My daughter ordered pancakes, which they were also out of. Next year we will seek accommdations at a hotel where they are better equipped for families!

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — customer service/family friendliness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
speech216's Summary
Date of Stay: June 2008
Traveled with: Family with young children
Visit was for: Other
Age group: 25-34
Member since: July 04, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Girlfriend getaway, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene, Families with young children
I selected this hotel as a top choice for:
Other
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Average price*: $236 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
“Not All that I had hoped...”

Holiday Inn Boston Brookline

Jun 18, 2008

This hotel was okay, and I say just okay! The room was alright, it was quite small. We were very excited that the hotel had a pool, but the pool was very hot, over 120 degrees, so it was certainly not a refreshing dip.
The hotel was not well kept; there was trash/dirt throughout the hallway; Trays and vacuum cleaners were left in the hallway for an entire day; at the pool there were used towels draped over every chair, flower pot, and laying all over the floor, and there were no clean towels to use.
My son got sick the first day we were there, and I called to have new sheets brought to the room. 2 phone calls, a trip to the front desk, and 1 1/2 hours later, at 10:30PM someone from housekeeping came and handed me new sheets.
We planned to take the shuttle @7AM, because we needed to be at the hospital at 7:30AM, but the shuttle didn't show up until 7:15, and we were nearly late.
The location is near the Longwood Medical area, so that was convenient. And there is a T stop right out front.
The food at the hospital was expensive, and not great quality.

  • This TripAdvisor Member:
    • Liked — The Location to Longwood Medical Area
    • Disliked — Staff was unfriendly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maine_Rare_Traveler's Summary
Date of Stay: June 2008
Traveled with: Family with young children
Visit was for: Other
Age group: 25-34
Member since: June 18, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Girlfriend getaway, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
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Average price*: $236 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
“Convenient and comfortable”

Holiday Inn Boston Brookline

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4 of 5 stars
San Francisco, CA
Jun 12, 2008

I looked for a hotel rather late for the weekend of MIT's graduation (and Harvard, and other schools, no doubt). The Holiday Inn was one of the few that was $200 or less, still available, wasn't in a totally sketchy or inconvenient location, and got decent reviews, so I went with it.

The Holiday Inn is in Brookline on the Green "C" line (which runs right down Beacon Street, with the St. Paul St. stop right across the street from the hotel), which makes it very convenient to take the T into the city (though it is a bit far out on the green line). There also tends to be a line of taxis waiting on Beacon St in front of the hotel, if you need a taxi. We didn't have a car, so I don't know what parking was like. I didn't walk around the neighborhood during this stay, but I know from past experience that there's a great (if crowded, busy, with a long wait) place for breakfast called Zaftig's less than a half mile away, a good restaurant called Jae's really nearby, and some other good dining within a mile. The Brookline area is quite nice - I walked up St. Paul St to Commonwealth to the BU Bridge to walk across to Cambridge (about 1.4 miles in total) after I checked out, and it was all red brick neighborhoods with shady parks and a nice, neighborly feel. It's also very close to BU.

As for the hotel itself, we were in one of the tower rooms on the 6th floor. Except when people stood right outside my door talking, I found the room to be very quiet and quite well sound insulated. It was a good sized room overlooking Beacon St. Beds were reasonably comfortable, wifi worked fine, bathroom was clean (though the toilet was initially problematic, my sister fixed it and it didn't cause problems after that). It wasn't anything exceptional, but it was a comfortable, quiet, reasonable place to stay. On my last night there, I wandered around the hotel (ostensibly looking for something to drink - the vending machines are on a couple of the floors in the tower but not all of them) and wandered into the long portion of the hotel, which was a bit odd - benches and ramps up the middle leading to an indoor pool and hot tub, raised in the center of the atrium at the end of a long wide hall. All the rooms in that section had windows that looked in on the atrium, not sure why. The tower had a super-slow elevator, and the hotel did have a bit of a dated feel, but not run-down.

Overall, I'd say the hotel is a fine, reasonably priced (for Boston) place to stay in a nice neighborhood, and convenient to the T.

  • This TripAdvisor Member:
    • Liked — Location, quiet
    • Disliked — Slow elevator, somewhat dated feel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hardtosay's Summary
Date of Stay: June 2008
Traveled with: Friends
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: June 12, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
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Average price*: $236 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
“Good value but would not be my first choice for the price”

Holiday Inn Boston Brookline

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4 of 5 stars
Central New Jersey
Jun 10, 2008

I spent two nights at the Holiday Inn Brookline:
** Service: perfunctory but fine-had no interactions except at check-in and check-out
** Room: Standard issue HI, bathroom a bit dated but new, plush, bedding. The room overlooked the interior 'atrium' so there was no natural daylight, which was occasionally off putting.
** Location: For someone OK with public transportation, it is fine, right on the Green Line. My business was over at the new convention center, which was about a 45 minute journey with two transfers.
** Food: Didn't eat at the hotel, but tried a Turkish place nearby that was good. Also the sushi place a block away is supposed to be among Boston's best.
** Price: At less than $200, it's hard to beat in this town.
Overall, I would stay there again but - all else equal - I would rather be closer to town.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercerChow's Summary
Date of Stay: June 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 50-64
Member since: December 30, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
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Average price*: $236 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
“Good value in Boston”

Holiday Inn Boston Brookline

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4 of 5 stars
Poughkeepsie, New York
May 8, 2008

This is an old but partially renovated and reasonably priced (for Boston) hotel in a great location. Can walk to small shops, a movie theater, and lots of restaurants around Coolidge Corner. Jae's, a nice Asian restaurant, is right across the street, as is the streetcar. It's a short ride to Fenway Park, the Gardiner Museum, or the Boston Museum of Fine Arts. The hotel has underground parking ($15 fee) though we had difficulty squeezing into a tiny space...the last one available. The staff was very efficient and pleasant. Our spacious king size room with renovated bath overlooked the dining area but was quiet and very comfortable (great bed). Aside from the parking issue, the only other downside was the elevator. Seems there's only one and it is very slow. We didn't get to use the pool or fitness area. The breakfast was reasonably priced for the city and offered an extensive buffet as well as ala carte choices. We will definitely stay here again....a good value.

  • This TripAdvisor Member:
    • Liked — location, comfort and helpful staff
    • Disliked — parking and elevator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lolow's Summary
Date of Stay: May 2008
Member since: November 21, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon
Was this review helpful? Yes No
Check Rates
Average price*: $236 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com

Reviews of Holiday Inn Boston Brookline

( 13-17 of 51 )
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Holiday Inn Boston Brookline Also Known As

Address: 1200 Beacon Street, Boston, MA 02446