I am glad this hotel does not claim 4 star status, because it isn't. The rooms are only average size, and the amenities cost- big! My refrig was locked, and WiFi isn't free here. The doors sound like they have been slammed when you close them, and the food is so-so. My bathroom didn't have a ceiling fan- that is how outdated the room was. The highlight of my stay was the staff= you rarely see staff work this hard without complaining. I was waiting in line at the front desk and THREE TIMES a different staff member came to me and asked if I wanted something to drink or something done. Outstanding attention to customer service. The room staff are very friendly and quick- I was pleased with the service at this hotel. Now all they need is to spend money for a 5 star facility upgrade, as the staff is already there.
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- Also Known As:
- Hilton Vancouver Washington Hotel Vancouver
- Vancouver Hilton