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“Nice place if you travel by car - good value for money.” 4 of 5 stars
Review of Staybridge Suites Vancouver - Portland Area

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Staybridge Suites Vancouver - Portland Area
3.0 of 5 Hotel   |   7301 N. E. 41st Street, Vancouver, WA 98662   |  
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Ranked #5 of 27 hotels in Vancouver
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Nice place if you travel by car - good value for money.”
4 of 5 stars Reviewed July 22, 2013

We stayed for 3 nights in june, after a road trip from California through Oregon. Overall, this place was a happy experience, and one of the cheapest places to stay, but clean and nice. Some other travellers have complained about noise, but we had no problems. Nice outdoor area, breakfast could have been more interesting, but not exactly bad. Staff helpful and friendly, definitely a recommended place to stay. A nice surprise was the kitchenette, complete with dishwasher and fridge. Only drawback was the lack of public transportation in the area.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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132 people have reviewed this hotel

Traveler rating
    89
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    4
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Mountain View, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 4, 2013

My husband and I were stuck in Portland due to a cancelled flight home and no hotels in the airport area had rooms available. Just by going online and looking for an available hotel, we ended up talking to a representative in one of those companies that are connected to multiple hotels and they suggested the Staybridge and booked us a room there. When I called the hotel to get directions, I was told that they did not have my reservation! Some glitch with the booking agent...but instead of abandoning us, the person at the Staybridge front desk found us a room that had not been cleaned yet, so was considered unavailable, had it cleaned and prepared and told us to come on in! We were so glad it worked out! Not only are the personnel there well trained in customer service, but this place had what they called the Pantry open 24/7 with free snacks, water or juice (Ben and Jerry's ice cream, too!), and in the morning they offer a really lovely breakfast buffet, also complimentary -- much superior to what I have had at the Best Westerns I've stayed at. The room was spacious, included a kitchen with refrigerator, microwave, sink, dishes, etc. and even microwave popcorn right there! A couch, chairs, comfortable bed, and flat screen TV. What more could we have asked for after all the stress we had been through at the airport and not getting to our room until midnight! Amazing. If we ever get back to the Vancouver/Portland area, this is where I will want to stay.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 28, 2013

Please note that this is a personal opinion. We had an unexpected trip to Vancouver and we normally stay at a Residence Inn but due to the time frame they didn't have any rooms available.
We had never stayed at a Staybridge so I made a reservation on their website.
When we arrived I had the printed reservation in hand but they couldn't find it in their system.
They gave us a "discounted" room for the night and then a very nice room for the next three nights.
I know that mistakes happen, but we really never felt comfortable the whole stay. This hotel is in
better condition than the Residence Inn, but the atmosphere isn't as nice.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Staybridge Suites Vancouver - Portland Area, responded to this review, July 16, 2013
Dear za travel,

I appreciate your willingness to share your experience regarding your recent stay at our hotel. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is disappointing to know you did not enjoy your overall experience. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We hope that you take the time to stop in for a visit soon to see how we have taken every comment very seriously in order to make your future stays with us as pleasant as possible.

Sincerely,

Karen C
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ducka62
Top Contributor
167 reviews 167 reviews
24 hotel reviews
Reviews in 48 cities Reviews in 48 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 20, 2013

This is the best, of all the places we have stayed at, on our 5 night trip. The Staybridge Suites goes above and beyond in accommodations for their guests. We had a great room, comfortable bed with crisp clean sheets, a kitchenette, separate bathroom from the vanity area, and a nice view. The price was very reasonable. We will stay here again whenever we are in the Vancouver/Portland area.we can't say enough about this, very happy with Hotels.com and the selection of this location.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
105 reviews 105 reviews
30 hotel reviews
Reviews in 43 cities Reviews in 43 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed June 16, 2013 via mobile

Pros: Excellent staff, clean rooms, nice bathroom, breakfast Buffet, large flat screen tv, free WiFi.
Cons: The bed was not very comfortable, very springy for our liking. The breakfast buffet was limited and not well stocked. Small workout room.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marietta, Georgia
Senior Contributor
49 reviews 49 reviews
30 hotel reviews
Reviews in 32 cities Reviews in 32 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed June 14, 2013

I rate this hotel 5+ on all items so I am hesitant to include anything negative! But I do have one issue on the dinner serving time. The hotel has every right to establish the times for the complimentary evening dinner but should be obligated to serve until whatever time they established. (The dinner selections, including wine and beer, were quite adequate and delicious!)

However, about 7pm, the items were not restocked--allowing them to "run out". At 7:10pm, I heard the manager tell the person maintaining the food supply to not replenish the chicken noodle soup container that was empty (one of the two soup selections). Also at this time the grated cheese was empty, as well as the salad--only a bit of lettuce. At 7:20pm there was essentially nothing left.

If dinner is posted as being served until 7:30pm, it should be available until 7:30pm!

Room Tip: Eat early!
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 9, 2013 via mobile

You hear everything. Your neighbors' conversations. The yipping of the dog staying down the hall. The water in the pipes. I didn't see an ice machine near my room, but I swear I heard one.

Other than the noise issues, the hotel is nice. Attractive rooms of a relatively modern vintage. Clean. Comfortable enough, although I would have preferred a slightly softer bed.

For the price, I might consider staying here again. But if I do, I'll bring ear plugs.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Staybridge Suites Vancouver - Portland Area, responded to this review, June 26, 2013
Dear Deborah K,

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept my sincere apologies if your stay was negatively affected by the noise issue. I appreciate you bringing this matter into our attention as this is our best resource for improving guest satisfaction.

I trust that the above issues will not deter you from choosing us as your hotel in the future.

Sincerely,

Krysllin G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Vancouver - Portland Area

Address: 7301 N. E. 41st Street, Vancouver, WA 98662
Phone Number:
Location: United States > Washington > Vancouver
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Vancouver
#6 Romantic Hotel in Vancouver
#8 Business Hotel in Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Vancouver - Portland Area 3*
Official Description (provided by the hotel):
The Staybridge Suites Vancouver/Portland Area extends the best service and value in the area. Our premier location is near the Vancouver Mall (Westfield Center), Delta Park, Club Green Meadows and Vancouver Tennis Center. Located minutes from the Portland Airport and companies such as SEH America, Bonneville Power Administration, Papa Murphy s, Sharp, EDS/Hewlett Packard, Prestige Healthcare, Columbia Machine, Karcher, Underwriters Laboratory, Evergreen Healthcare, Earthlink/New Edge Networks and Kiewit Construction make it an excellent choice for business travelers.Our complimentary hot breakfast buffet served daily will be a perfect start to your day! Settle in to our great room with a complimentary cold beer, glass of wine or soft drink during our legendary evening Sundowner Reception during the week. We also have a 24 hour business center and BridgeMart convenience center. Here for a while? Enjoy our free laundry center! Other services include free wireless Internet access, a outdoor heated pool and spa, sport court and BBQ Pavilion.Each of our rooms is a spacious apartment style studio, one bedroom, or two bedroom suite complete with a full kitchen with microwave, stove top, dishwasher and full size refrigerator making it perfect for guests staying more than a few nights. ... more   less 
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Also Known As:
Staybridge Suites Vancouver - Portland Area Hotel Vancouver
Vancouver Staybridge Suites

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