We stayed here just for a night for us to visit nearby attractions in the Portlnad, WA area. I selected Comfort suites because it is supposed to be better star rated than Comfor Suites & Inn chain, but we did not find it that great. On the plus side, the rate was reasonable, more on par with Comfort Suites & Inn, but the decor wasn't that good on par with other Comfort Suites hotels. The hotel had no elevator; so we had to drag our heavy luggage up the stairs, and we found carpet in the stairs and hallway stained and old. Breakfast was also little subpar compared to other hotels in the same chain in terms of tiny little oranges and apples.
Room was ok but he attached suite was tad too small compared to other hotels in the same chain. Yes, this chain has very high mattresses, which I think more of an inconvenience than luxury. Overall, the experience was a bit subpar.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for choosing the Comfort Suites in Vancouver, Washington. I am sorry to hear if your stay was anything less than satisfying. Please know that your feedback is extremely valuable to us, as it helps us be aware of the good, the bad, our weaknesses, our strengths, and what we can do to; to not only meet, but exceed expectations of each and every guest we serve.
Wishes to you and yours of a pleasant visit to the Vancouver/Portland area. We look forward to serving you again in the near future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.