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“I'll Be Back” 5 of 5 stars
Review of Hampton Inn & Suites Williston

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Hampton Inn & Suites Williston
2.5 of 5 Hotel   |   1515 14th Street West, Williston, ND 58801   |  
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Ranked #1 of 22 Hotels in Williston
Apple Valley, Minnesota
1 review
1 helpful vote 1 helpful vote
“I'll Be Back”
5 of 5 stars Reviewed March 29, 2013

Great customer service, roomy and clean hotel suite, awesome work-space in suite, breakfasts to die for, location location, and satisfying reception food and drink and the end of a hectic day. I especially appreciate the privacy that I was given. I don't like to be bothered with housekeeping during my trips and prefer to request service when needed. At other hotels, I receive nasty notes under my door if I have the "privacy please" sign out 2 or more days. There was NONE OF THAT here. :-) I agree that is it a little pricey, but probably comparable to other hotels considering the current economic situation in Williston ND.

Next time I'm here on business, this is where I'll stay.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dana L, General Manager at Hampton Inn & Suites Williston, responded to this review, April 4, 2013
It was our pleasure to be your "home away from home" on your visit to Williston. We've put a lot of thought into our breakfast, since it is the most important meal of the day! I'm glad you found it satisfying. If you ever have any comments or suggestions to make it even better, don't hesitate to let me know.

When business brings you to town again, please give us a call, we'll be more than happy to set up your next stay with us here at the Hampton!

Sincerely,

Dana Livings
General Manager
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88 reviews from our community

Traveler rating
    60
    19
    7
    2
    0
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10
13
Solo
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57
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Minneapolis, Minnesota
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 24, 2013 via mobile

Well staffed and clean newer Hampton Inn in Williston - hotel personnel are very friendly and rooms are well appointed, good job to all! This location also offers a reception with some beverages and food. I look forward to my next visit to this location, pricing a little high but understandable for the local economy.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dana L, General Manager at Hampton Inn & Suites Williston, responded to this review, April 4, 2013
We loved having you here! I'm so glad you found our hotel comfortable and friendly, we employee the best personnel in all departments to make sure our guests have an enjoyable experience.

I also look forward to your next visit to Williston! If there is anything we can do to make your next reservation or you have special requests for your next stay, please feel welcome to call me or any one of our front desk staff.

Sincerely,

Dana Livings
General Manager
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Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 27, 2013

Good service, clean, comfortable, spacious room. Extensive free breakfast. I have stayed in a number of hotels over the past few years from Copenhagen to San Francisco and this is the first one with HD TV channels and lots of them!

  • Stayed February 2013
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dana L, General Manager at Hampton Inn & Suites Williston, responded to this review, February 28, 2013
We're happy you choose us for your stay in Williston! I'm glad you enjoyed your visit.. All of us here at the Hampton strive to create the best experience for our guests, but sometimes the property and amenities speak for themselves the best!

Please let me know if I can assist you with any future stays you may have in Williston.

Sincerely,

Dana Livings
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 25, 2013

First off, this is Williston, ND. A location where a multitude of hotels have been contructed over a short period of time. I can say with certainty the this hotel was built without sacrificing any standards of quality. The hotel is clean throughout, non smoking and offers a comforting surrounding on entering. My suite was a third floor room and was certainly one of the best rooms I have been accomodated in at a Hampton. Having a fridge and microwave can be important when the outside conditions are not favorable of running out for a snack. The credenza work area is important to my line of work and the latest Hamton work space offerings are surpassed by no other. The hotel is a three to four minute drive from almost all local restaurants (there are not many) and located away from the traffic and noise to the north of the city. The staff at this hotel were not only friendly, they were very accomodating in a time of turbulent travel plans. Yes, this hotel has a less lenient cancellation or change policy and that is to be understood with the location and demand. While traveling to Williston poor weather diverted our aircarft which was going to result in a 24 hour delay. I contacted the Hampton in Williston directly and expected to follow the rules. I notified them I would be late arriving, still wanted to keep my resrvation and understood I needed to pay for my missed night. Not only did the staff accomodate reservation changes, they worked out a better rate, extended my stay and asked if any other guests were traveling with me. There were and they did the same for them. I go with the chain that provides the best customer service and accomodations. After other employees had similar issues in this area and were not treated as well I was by the Hampton staff, be cautious with the hotels you book your stay at in Williston. Others are not as generous as my coworkers have discovered.

Room Tip: High floor away from elevator
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dana L, General Manager at Hampton Inn & Suites Williston, responded to this review, February 28, 2013
Thank you for your gracious review of our property! I am happy to hear your stay exceeded your expectations for this area. I take great pride in having on hand a curteous and professional staff to accomodate guests in all areas from housekeeping to front desk and everywhere in between!

I'm sorry to hear your travels plans did not go as smoothly, I'm glad we were able to accomodate you and your fellow travelmates. Plan can diviate course so quickly when it comes to weather and planes.

We hope to see you again soon! Please feel welcome to contact me personally or anyone of our front desk staff if you have any future visits to the Williston area.

Sincerely,

Dana Livings
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Pasco, Washington
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 5, 2012

Very nice hotel, yet it's barely 3 months old! I enjoyed my stay, but I checked in at 9pm and checked out the next morning by 8am. Not much time to really enjoy the hotel.

The Good: The free hot breakfast (buffet style) is awesome, as are the free breakfast to go bags. The rooms are clean and nice inside. Staff is very friendly and helpful. Really did an awesome job for us (Mlisa).

The Bad: Way, way, way overpriced. Yes all the hotels in Williston are taking advantage of the Williston housing market and charging top dollar for rooms, but $249-$299 for one night is ridiculous!! Second, they have no shuttle either to the Amtrak Train Station (2.3 miles away), nor to the airport (3-5 miles away). They claim insurance costs are too high. You are left to take a Taxi (as I did) or rent a car. That 2.3 miles cast me $12.50 and the hotel is not close to much.

If I go to Williston again, I will not be staying here unless some changes are made. Thank goodness more hotels are being built and should be ready next year. Then maybe this price gouging will stop.

  • Stayed December 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dana L, General Manager at Hampton Inn & Suites Williston, responded to this review, December 12, 2012
I appreciate you chosing us for your stay this December. We try very hard to maintain a clean and comfortable hotel for our guests.

The issues you raise are completely valid. We understand we are in the higher tier for rates in this area and try our best to cushion that with top of the line amenities and wonderful staff. As far as shuttle service is concerned we hope to have that available in the future but as of now, unfortunately it's not an available option.

Please let me know if you have any other questions or concerns, I'd be mroe than happy to talk with you!

Sincerely,

Dana Livings, General Manager
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Brainerd
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 1, 2012

Clean, comfortable, and the breakfast was wonderful. I wish I had gotten her name, but whoever the clerk was on the 22nd of October - was incredible. She started out our stay with such a welcome feel.

Great place to stay. Will definitely stay there again.

Room Tip: The suite was AWESOME. Fantastic area for working - a long bar with chairs and a TV at the end. Lo...
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dana L, General Manager at Hampton Inn & Suites Williston, responded to this review, December 12, 2012
I'm so happy to hear you enjoyed your stay with us! Beejay is a wonderful front desk clerk for our property, I'm glad she made you feel so welcome at check in. We try very hard to make our hotel feel like your home away from home.

I hope you visit us again soon!

Sincerely,

Dana Livings, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 30, 2012 via mobile

This hotel is brand new and furnished accordingly. Spacious, clean, and stylish, with a TV system better than most hotels. They lose a star for the breakfast service - I came down at about 8:30 on a Sunday and almost everything was out of stock. The food I was able to scrounge up was comparable to other Hamptons. Yes, rooms are expensive, but nothing comes cheap in Williston. This Place will be my first choice the next time I visit the oil patch.

  • Stayed November 2012
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dana L, General Manager at Hampton Inn & Suites Williston, responded to this review, December 12, 2012
Thank you for being our guest. I promise next time you are in town our breakfast won't disappoint! I'm sorry to hear that it wasn't up to our standards on your first visit. I've looked into the issue and made sure we continue to keep our breakfast buffet full and fresh all morning.

Please let me know if I can be of any service - whether it's for general questions about the area, making room reservations, or anything in between!

Sincerely,
Dana Livings, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Williston

Address: 1515 14th Street West, Williston, ND 58801
Phone Number:
Location: United States > North Dakota > Williston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 22 Hotels in Williston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Williston 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
For a comfortable stay, a warm welcome and a great rate, check-in to the Hampton Inn and Suites Williston hotel. Located in the heart of the Bakken Oil Field, less than three miles from downtown Williston, North Dakota, this hotel really lets you make the most of your time in the area. Whatever brings you to town, you are only minutes from Sloulin Field International Airport, and in easy reach of local businesses, shopping and dining. Choose a spacious suite for the extra room you need to feel at home. Stay in the loop at this hotel in Williston, ND, thanks to free high-speed internet access and a complimentary business center. Start every morning in style when you sit down to Hampton's free hot breakfast. If you're in a rush then you can grab a breakfast bag to eat on the go. After a busy day come back to this hotel in Williston and unwind with a stress busting work-out in the fitness room or a swim in the indoor pool. With nearly 2,000 sq. Ft. Of event space, this hotel is the ideal choice as your next Williston meeting venue. Walking distance to the legendary "Famous Dave's" Pit Bar-B-Que restaurant. ... more   less 
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