My wife and I decided to take a trip back to Rome, a place that had been our home many years ago when I was stationed at Griffiss AFB. We had never been to The Beaches but the reputation was that this was an upscale property. How things have changed in the intervening years.
We arrived on Aug. 3 and were assigned room 165. As others have noted, the public face of The Beaches are not the rooms but rather the conference center up the hill. The rooms are located separately in a strip-style motel that was last popular in the 1950's. It immediately became evident that this property was tired and run down. The Beeches clearly is a prime candidate for the TV show "Hotel Impossible."
Our first impression when entering the room was that despite being marketed as a deluxe queen size room, the room was actually quite small. However, if that was their only problem, it probably would have been a pleasant experience. But, that was only scratching the surface. The Beeches has many other problems that can be attributed to both housekeeping and maintenance.
The housekeeping effort was mediocre at best. The room was dusty - clearly the bed headboard, window molding, desk, TV (and cable box), mirror, etc. hadn't been routinely dusted. Cob webs adorned the lamp behind the upholstered chair and the trash had not been emptied from the previous night's guest.
Despite having a restaurant on the premises, there were no menus or other information in the room nor was there any information on the local eateries in Rome. In a town with so many tourist attractions, it would have been nice to be greeted with a packet of information on places to visit. It also would have been helpful if a line-up card for the cable TV would have been provided. Aside from a Gideon's Bible, the only thing left in the room was an envelope from housekeeping asking for a tip.
As for maintenance, we arrived on a hot day and although the room was not large, the air conditioner was unable to adequately cool the room throughout the night. Each room has it's window-style air conditioner installed in a opening in the wall. Our air conditioner ran constantly and loudly all night and kept the inside temperature at a constant 78 degrees. The problems with the air conditioner may be related to the fact that the unit was smaller than the opening so the surrounding space was filled with foam strips that still allowed hot air to penetrate into the room.
The arms on the upholstered chair in the room were literally falling apart at the seams. The chair needs to be replaced. In the bathroom, the wall paper and baseboard were peeling away from the wall and because the shower head had absolutely no spray, taking a shower was like taking a shower with a garden hose.
Their web site states that they have "200 channels of Digital Cable, 13 channels of HBO." Because the TV/remote interaction was so unresponsive, it was impossible to access more that 3 or 4 channels.
It's really unfortunate that The Beeches had been neglected to the point where the local Motel 6 might have been a better option. This may have been the "go to place" in the past; sadly it is no longer!
- Official Description (provided by the hotel):
- The Inn at the Beeches is located on a lavishly landscaped 52 acre estate is impressive yet intimate. It can will provide you with the perfect backdrop for a wedding, corporate retreat, banquet, or conference or just an Intimate getaway. We are considered one of Central New York's premier special event destinations. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Cheap Tickets, Expedia and TravelClick so you can book your The Inn at the Beeches reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Inn At The Beeches Hotel Rome